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ComplaintsforWantagh Animal Hospital P.C.
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Complaint Details
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Initial Complaint
07/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to the vet hospital for them to take care of my fur baby, instead Dr. ******** said she performed all this stuff on the invoice. However I never seen anything done. But thats not even what make me mad after this she comes out and say all his blood work was normal, and I guess a ****** guess he may have a disease called pannus, that only effects mid age German shepherds hes 18 months old. Reallyyyy! Nevertheless she gave him drops, that was Wednesday we are now at Friday and my baby not better at all. He is going back tomorrow after a lot of yelling & cursing ?? i hope this ends well. If not for me for my fur baby and any other dog or animal I sure say has to go through people incompetence. To be continued. Also as you can see he was just vaccinated against everything possible& heart *********** we is also on medication for that as well and you would do a test thats the biggest rip off!!!Business response
07/09/2024
Client presented **** on 07/03/24 for eye issues. Exam was performed and in order to diagnosis a tonopen and eye stain had to be conducted (while in room with owner). Blood work was performed by a technician. Written Rx was given to owner for Pred Acetate 1% for owner to fill at local pharmacies. Owner was notified to go local mom + pop pharmacies due to urgency which was not done. Owner finally ordered Rx on Chewy.com on 07/03/24 @ 04:58pm. The office was closed on 07/04 (fourth of July) prescription was faxed back on 07/05. I apologize for ''****'' discomfort, but he was treated with the best care possible. Attached are S.O.A.P notes and additional documents.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.