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ComplaintsforNonnas of Wappingers
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/05/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Good afternoon, On Thursday July 28th , I had ordered a pizza on Nonnas website which is linked to your site for processing. Upon placing the order I never received a confirmed that the order was ready for pick up and when I called no one answered so I left a message for them to call me. I called again and spoke to a woman who told me that they gave my pizza away and I would need to reorder and pay for a new one. When I questioned their actions and asked why they would do such a thing and told the woman that I would not be reordering a new pizza because I paid for this pizza and it was never given to me, she said thats no her fault. I asked to speak to her Manager and she placed me on hold and came back and said that they threw the pizza away. I advised her that she just told me that they threw the pizza away and she said they gave it to a staff and then tried to correct it and say that it was thrown away then hung up on me.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.