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Find a Location

Drive America has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDrive America

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    18893 Us Route 11, Watertown, NY 13601-5321
    BBB File Opened:
    11/7/2001
    Years in Business:
    26
    Business Started:
    1/1/1998
    Business Started Locally:
    1/1/1998
    Business Incorporated:
    12/23/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Auto Connection Sales and Leasing, Inc.
    Business Management
    • Mr. Steve Knight, Vice President
    Contact Information

    Principal

    • Mr. Steve Knight, Vice President

    Customer Contact

    • Mr. Steve Knight, Vice President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Requested no contact from the business as I was only co-signing for my mother as I ended up not co-signing I requested no contact I continue to get mail called the dealership and they stated that they have no control over contact and screamed at me when I told her I would contact the BBB another person got on the phone he had no regard or concern for this matter dismissed the call
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela M

    1 star

    05/08/2024

    DO NOT BUY HERE. I purchased a vehicle here April 18 2023. I had to take the vehicle back right after purchase and it sat there for a week because the check engine light was in. When I got it back the check engine light came on and went off until I lost the vehicle in an accident in March of 2024. I went to the dealership about the issue more than 8 times and nothing was done. They just started taking notes and ignoring me. They are irresponsible and unreliable. When I was rear ended in February 2024 insurance put my vehicle at a total loss after inspection. Insurance fraud then stepped in and revoked it because they weren’t paying for the damage that was done in a previous accident in 2018. The vehicle was sold to me in “safe” condition with a broken frame. The vehicle is a total loss but insurance won’t pay it. Mike at the dealership told me to slap a new bumper on it and bring it in as a trade in. So someone else can put their families lives in danger. I think not. I’m looking for an attorney right now to settle the loan but Drive America needs to be shut down.

    Local BBB

    BBB of Upstate New York

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