ComplaintsforFinger Lakes Staining and Painting
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Complaint Details
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Initial Complaint
11/09/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Payed the contractor a down payment in April 2021 2837.50 to do a roof job keep putting me off to the end of october started the roof it did not match the color of the rest of the house witch he put on 2 years earlier putting flashing on the side of the siding not behind it where it should be once i mention the color is not even close to the rest of the house he takes off will not talk on the phone just text leaves me roof open to the rain witch came in my house left a mess then tells me he got hurt leave the elements coming in my house then tells me he can't come back for a week or so this was 8 months after i paid the deposit. i had another contractor takes off the roof he put on including the flashing and had the job done we had badf rain storms during the time i just want me deposit back i gave him plenty of time to do the job.Business response
11/24/2021
Response taken by phone: I got injured and told the customer I would need 3 days off to see the doctor (I have doctor's excuse). In the mean he broke the contract by hiring someone else to finish the job. I will be taking him to small claims court because he broke the contract.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.