ComplaintsforFutura Plumbing and Heating
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Complaint Details
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Initial Complaint
02/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Arrived Wednesday 2/15 to start work on our shower, finished the job poorly that Friday 2/17, then when called to fix the pressure and handle in the shower, didn't arrive until Sunday to fix it, then the plumber noticed an issue with a canister in the shower making loud noise, was scheduled to come back Tuesday 2/21 to fix it and we've since received no phone calls or updates until the time of writing this, 4:48pm on Thursday, 2/23. We've called multiple times for updates and have been constantly ignored and pushed back to fix what we were told is a fairly serious issue. Owner of the place charged my landlady $5,800 to ******** a job and then AFTER being paid told her he's leaving the business to start a new business down south. Feels more like he's taking her money and running with it.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.