23 Customer Reviews
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Review from Laura R
1 star06/26/2024
This company has been non stop harassing myself and family members and also calling my husband’s workplace. We have no debt associated with them! We believe these calls have to do with my mother who has passed away 2 yrs ago and all of her credit was notified of her passing. It’s been hard enough for our family with passing of loved ones, but now you add this. I’ve sent mail to stop harassing and it hasn’t. All of the calls coming in are logged and will take further action if this doesn’t stop. THIS IS FAIR WARNING! ALL CALLS AND LETTERS MUST CEASE AND DESIST IMMEDIATELY!!!Review from Alon P
1 star05/30/2024
I got a call from DRB today looking for someone with my name, which I am sure it's my son they are looking for as he is a Jr. I don't owe any debt that is in collection, but he does. Either way, they called my number which is on the National Do Not Call list and they have been reported and blocked. It's also ILLEGAL for them to call family members about debt collection. And it's also ILLEGAL to call random numbers they find associated with people on public online webpages. Any further calls/communication from DRB will be considered harassment and will be address through the legal system.
Diversified Recovery Bureau LLC Response
06/03/2024
At this time, our office will make no further attempts to contact the consumer.Review from Martina W
1 star05/29/2024
Harassing phone calls with no information given on voicemails. Has now contacted my employer which is a huge privacy violation. This is my notice for them to immediately cease and desist all further communications with myself and my employer, otherwise I will be forced to pursue legal action.Diversified Recovery Bureau LLC Response
05/30/2024
Diversified Recovery Bureau LLC takes all consumer complaints very seriously and is currently reviewing this matter. In accordance with the consumers’ request, all the complaints' information has been removed and there will be no further attempts at contact. Should the complainant need further assistance, please contact our office Monday – Friday 9am-5:30pm EST ###-###-####.Review from Wilson J
1 star05/28/2024
My mother received a text message with my name listed with the following: ****...documentation sent to the address on file came back returned. Please contact ***-***-**** to resolve this matter. STOP to OPT out. Calls have been made to her phone, as well as other family members. I have no collections, and have contacted a group that handles these cases of collection harassment to take action. Laws need to start being followed, so taking action is the only way to stop this.Diversified Recovery Bureau LLC Response
05/29/2024
After an extensive search using all the information provided, we are unable to locate any of the complainant's information in our office. If the consumer chooses to provide additional information, we will look further into the matter. Should the complainant need further assistance, please contact our office Monday – Friday 9am-5:30pm EST ***** *******.Review from Kaycee S
1 star05/24/2024
My name is ****** *****. DRV has contacted family members and made multiple harassing phone calls. This is illegal and unethical. This is my notice for them to cease and desist all further communications for myself, my work, and my family members.Diversified Recovery Bureau LLC Response
05/29/2024
After an extensive search using all the information provided, we are unable to locate any of the complainant's information in our office. If the consumer chooses to provide additional information, we will look further into the matter. Should the complainant need further assistance, please contact our office Monday – Friday 9am-5:30pm EST ***** ********Review from Nichole C
1 star05/17/2024
Harassing phone calls and shaming from the people working there. I called their office in 05/17/2024 at 9:59 AM and was “greeted” with shaming and laughter at my expense. They asked family members about my physical location which I take as threatening and harassment. I am asking for a written confirmation and an itemized receipt of debt owed. This is hereby notice to cease and desist contacting me, my family, and my job. Until I have written verification from original creditor that this company is who is now handling my account, I will not be speaking with anyone.Diversified Recovery Bureau LLC Response
06/03/2024
In accordance with the consumer’s request, all documents have been requested from our client and will be forwarded to the consumer upon receipt. Additionally, our office will make no further attempt to contact the consumer.Review from mandy p
1 star04/25/2024
Calls have started going to my employer except none have come to me. These calls are beyond harassing and embarrassing as well as they could jeopardize my employment. I have received no notification regarding any possible debt. The employees are rude and condescending. This is my notice for them to cease and desisted all further communications for myself, my work, and my family members.Diversified Recovery Bureau LLC Response
04/30/2024
In accordance with the consumers’ request, we have removed all contact information and no further attempts to reach the consumer will be made. We would encourage the complaint to contact our office to resolve the matter. We can be reached Monday – Friday at *************Review from Flor G
1 star03/11/2024
HARRASING my mother that has repeatedly told them to DNC! Accusing and HARASSING my family and I and violating FTC laws!Diversified Recovery Bureau LLC Response
03/13/2024
Diversified Recovery Bureau LLC takes all consumer complaints very seriously and will work diligently to resolve the matter as quickly as possible. To resolve this matter, we would ask the consumer to provide further information as we are currently unable to investigate this matter without any identifying information. Please feel free to contact our office at ###-###-#### Monday – Friday.Review from Leah B
1 star03/01/2024
Harassing phone calls with no information given on voicemails. Has now contacted my employer which is a huge privacy violation. This is my notice for them to immediately cease and desist all further communications with myself and my employer, otherwise I will be forced to pursue legal action.Diversified Recovery Bureau LLC Response
03/07/2024
Diversified Recovery Bureau LLC takes all consumer complaints seriously and will work diligently to resolve matters as quickly as possible. Per the consumers’ request, all numbers have been removed and no further attempts at contact will be made. Should the complainant require further assistance, please contact our office Monday – Friday at ###-###-####.Review from Kimberly L
1 star01/08/2024
This business has continued to repeatedly contacted my family members multiple times, only to have a private number call me ONCE with no credible information to offer in the voicemail. These calls are beyond harassing and embarrassing as well as they could jeopardize my employment. I have received no notification regarding any possible debt. The employees are rude and condensending. This is my notice for them to cease and desisted all further communications for myself, my work, and my family members.Diversified Recovery Bureau LLC Response
01/09/2024
Diversified Recovery Bureau LLC takes all consumer complaints very seriously and will work diligently to resolve the matter as quickly as possible. To resolve this matter, we would ask the consumer to provide further information as we are currently unable to investigate this matter without any identifying information. Please feel free to contact our office at ###-###-#### Monday – Friday.
Customer Review Rating
1/5stars
Average of 23 Customer Reviews
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