Business ProfileforAric Signs & Awnings

I ordered and paid for a Conference Room Logo sign from **** Signs on May 20th 2021. This is Copied directly from the Paid invoice:Services CONFERENCE ROOM--FABRICATE GRAPHIC AND LETTERING FROM 1/2" PVC, MOUNT VINYL TO FACE OF LOGO TO MATCH CORPORATE COLORS. MOUNT LOGO AND LETTERING TO 063 GAUGE BLACK ALUMINUM PAN AND INSTALL ********T PLUS TAX SUBTOTAL ******** TAX (*******) ****** TOTAL $1,890.08 INTERIOR SIGN FOR CONFERENCE ROOM What I got was Blue Aluminum Pan not a Black one.My email to ***** at **** Signs:*****, the proof provided to any customer is a image. All the images / Renderings we received for the Bathroom Pros Logo, always has a black background. The invoice we paid in advance stated black background on aluminum pan. Any customer would assume you have chosen the pantone colors to match the image and description in the invoice. You mistakenly used the pantone colors for the Bath Planet authorized dealership sticker. I like all customers have no idea what the color codes or Pantones actually are. Any customer would rely on your provided proof image as the correct colors for approval. We hope you will correct your mistake and paint the aluminum pan black to match the approved image.****************** This is the response from ***** at **** Signs:My guy is saying that the background color you wanted is black but we never designed a black background and that is not what you approved on your email. We designed your logo and fabricated based on the color codes you provided to us.Your email below shows the PANTONE colors you provided us and we provided an artwork to you which you approved and we fabricated your sign based on your approval with those color codes.Furthermore, the design we provided shows all the colors.