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          Flagstar at Westbury Music Fair has 1 locations, listed below.

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            Business ProfileFlagstar at Westbury Music Fair

            Theatre

            Contact Information

            960 Brush Hollow Rd

            Westbury, NY 11590-1733

            Visit Website
            (516) 334-0800

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            960 Brush Hollow Rd, Westbury, NY 11590-1733
            BBB File Opened:
            9/1/1969
            Years in Business:
            67
            Business Started:
            1/1/1957
            Alternate Business Name
            • NYCB Theatre at Westbury
            • Westbury Music Fair, Inc.
            Business Management
            • Mr. Sheldon H. Gross, President
            Contact Information

            Principal

            • Mr. Sheldon H. Gross, President

            Customer Contact

            • Mr. Sheldon H. Gross, President
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Claim for 8 persons We went to a concert 4/20/24 at ****, Westbury to see 5 salsa singers: *****************, ***************************, *******************************, *************************, ********************* and ************************* but the only one who showed up was *****************, the 5 replace the original ones. We paid for the 6 singer that you advertised. So we would like the refund. Please make it right.
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joanne P

            12/23/2023

            This email is directed at Westbury Music Fair. My complaint is false advertising and horrific customer service.This week the venue advertised on ******** a 2 for 1 sale on certain upcoming shows. To be sure it wasn't a scam I went directly to their site on FB. I was interested in purchasing tickets for the Disco show on Dec. 30. The sale indicated that it was only from Dec 11-Dec 22 and no promotion code was necessary (see attached ad ).I tried several times to purchase those tickets on my phone and on the computer. The site directed me to the venue map & available seats and indicated they were 2 for 1. However, in the cart they were the original price. I tried calling the venue directly with hopes of speaking to the *********** Needless to say I was unable to speak to anyone. I decided to go directly to the *********** After listening to hours on the recording, I went there this afternoon. Needless to say the ********** was closed and there was a note on the door saying they were closed for 2 weeks and won't reopen until Dec 27. What kind of customer service are you providing? Disgraceful. If ********** is closed it certainly should have been on your website & recording. Subsequently those 2 for 1 tickets are no longer offered when searching for tickets. I will not be attending any events at this venue again. Again it is disgraceful how this venue is conducting business.

            Local BBB

            BBB Serving Metropolitan New York

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