Business ProfileforHarbor Freight Tools

This store lies to you and has no remorse. I got an email soliciting me telling me that the item i was interested in is on stock again at my local store. If you call the **************************************************************************************************************************************** stock on their website. Not only did I do that which was on the 4th of july but I also called the store before leaving my house which I was told it was in stock. Once at the store first I was told that they don't have it in stock and they checked online and it does show its in stock. Then the story changed to if somebody pre-ordered the trailer and it comes to the store for them to pick it up it will reflect the stores inventory online. I never heard of such a fish tail in my life with any other business. I have called to complain only to be told I have to wait 2 weeks for the district manager to call me which it really took two weeks and the district manager had no clue of any details of my situation and informed me they would call me back tomorrow once they where at the store. Next day I get the call from the district manager who then tells me the same fish tail store the store manager told me which doesn't make any sense. You guys are false advertising and wasting customers time. The store is an hour from my house and I wasted 2.5 hours of my life on the 4th of July due to false advertisement. The process is horrible to wait two weeks which was actually 2.5 weeks to have this situation addressed. Now I'm waiting another 2.5 weeks to speak with the next higher up with is the regional manager and still have not gotten a call yet. I had to reach out to corporate which I am told that the regional will call within a few days. Any other business you can get a Manger within minutes. Not harbor freight, their system is set up to make the customer frustrated and give up from waiting for a call back.