Customer ReviewsforNew York Sash

New York Sash has a high quality Product and a warranty that the 5 other companies we contacted could not match. We liked that this is a family business. Matt the design consultant clinched our decision. He did not pressure us. Instead he spent time with us, answered all our questions, and promised the install would go beyond all of our expectations. It did. The windows were ready to install way ahead of schedule. Ben, Nate the crew lead, and Ryan the installation manager are true craftsmen. They took the time to do the job right. They were respectful, friendly, and knowledgeable. They addressed all of our concerns. We were comfortable having them in our home, and with the whole process. They did a great job replacing the windows and the wood casing and trim. Ben was amazing. He worked in the pouring rain. He did a great job installing the windows while keeping the outside clean and free of debris. He also removed and reinstalled our old brittle siding around the windows without causing any damage. In addition to his window installation and woodworking skills, Nate was very careful to make sure all of our animals were safe during the multi-day process, and was wonderful with our goofy puppy. He made sure the work area was kept clean and vacuumed. Ryan also has great window installation and woodworking skills. He has a wealth of knowledge that made the whole job seamless. We had another project that we thought could not be done. Ryan gave us a solution, and New York Sash is doing that project for us now. It is nice to see a company that still takes pride in doing quality work. They say "Let our family take care of your family." We are happy we did. We would tell anyone to let New York Sash take care of their family too.

The job was done as agreed upon and very timely. Sales and installers were friendly and informative. They made the entire process very easy.

I have had New York Sash install a walk in shower for me and more recently a beautiful sliding patio door. Their work in beyond excellent. I am totally pleased with both. The sales associates are very helpful in advising you on what you need and the installers are very professional and polite. They explain each step they are taking and instruct you on how the product works before they leave. When they are done the area is all cleaned up and all old materials are removed. If you have any issues your calls are answered right away and they are immediately addressed. I would highly recommend them....

Jason was friendly, nice worker, did a great job installing our tub surround. Did great job, also cleaned up the work site really good.

We had six windows put in. Josh and Ben did an awesome job! They were professional, responsible and friendly. They cleaned everything up. We are so pleased!

very happy with my windows. matt and paul very hard working, professional and pleasant to work with

I can never say enough great things about NY Sash! Their employees and customer care associates are top notch. Everything they advertise is truth. From start to finish of our shower remodel, everyone was there to answer our questions, worked with us on timelines for install, and their warranty is the best around. Trust me, I looked! Not many places will say a lifetime warranty on installation and products! Our salesman Matt was great at explaining our options. Shannon in the office was prompt with responses and in letting us know installation dates. Sean Grant was the best installer I've worked with yet. He was courteous, on-time, worked the whole time he was here, and took the time to answer my questions on the install. He even was ok with our dog and kids checking his progress. The tub/shower remodel was 2 days start to finish and he cleaned everything up each day when he was done. Thank you Sean for making this remodel a great experience! Just another great example of why we choose NY Sash! Thank you for the great services you provide.