Business ProfileforGreen Trips, Inc.

DISCRIMINATION!!!!We have been using this **mpany ***********, since 2020, when my mother was brought home from rehab because we **uld no longer afford $16,000 a month. She is an 81-year-old woman who is homebound with little mobility. She must use a wheelchair to get around. We live in a house with stairs leading out the front door, which makes it extremely difficult to get her to a doctor's *********** without assistance. She is also in a predicament where she is having difficulty obtaining ********* therefore, we must pay for all services, including medical supplies, which is **stly. I googled ambulettes services, and we chose *********** as an affordable option. We used this service many times and paid them a $250 roundtrip with the assistance of an extra man to take my mother to the doctor, which is only 10 minutes from our house. Fast forward to a **uple of weeks ago, I scheduled an ambulette. They arrived on time, but we had to wait for the ****** man. The ****** man driving another ambulette van arrived (*********** purchased this other **mpany). He saw my mother and immediately said in front of us, "She's heavy! I can't carry her". I was furious because I **uldn't believe he said that in front of my mother. My mother is 240 lbs, not including the weight of the wheelchair (which is not that much). I **mpletely lost it. I **uldn't believe he would say something so offensive to an elderly person who is unable to walk and is in a wheelchair. I did not want him to touch my mother. I carried my mother down seven steps along with the main ambulette driver. I immediately called ********** to **mplain. After this incident, I was having problems getting my mother to go back to the doctor in an ambulette. After much pleading, my mother decided to make another doctor's *********** and unwillingly agreed to take an ambulette. On Thursday, November 11, 2022, I called *********** to schedule another trip. He proceeded to take my order, then stopped to tell me they **