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Complaint Details
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Initial Complaint
04/08/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
I recently bought a 2016 **** ******** and only had the vehicle for only a month and and I had to place in the shop due to the Cadillac converter and transmission issue and being told that I am not allowed to get a loaner when I’m covered to get a loaner through my warranty, my vehicle is my only transportation that I have for my children. I feel like this vehicle is not going to be safe for me or my childrenBusiness response
04/20/2022
We are currently working with this customer to trade them out of their current vehicle into a new one. Thank youCustomer response
04/22/2022
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Regards, ******** *************
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Contact Information
5535 Transit Rd
Williamsville, NY 14221-2821
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.