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ComplaintsforHudson Construction
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Complaint Details
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Initial Complaint
05/02/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I gave Rick Hudson a personal check for $2037.00 on Nov 17, 2023 to purchase a gas fireplace insert which he was to install in my home. It is now May 2, 2024. During this time he has had numerous excuses for delays, will not give me any information on where it’s coming, who he ordered it from, or no proof that he even ordered it at all. He kept giving new delivery dates that have come and gone. He does not answer my phone calls. I have to text him numerous times to get him to text me back and then he responds by sending me nasty text messages accusing me of harassing him and all sorts of other things. His text responses are to me are mean and rude. So far my numerous requests for a refund of my money have gone unanswered even though I have a previous text from him admitting he owes me the money. I am an 81 year old widow with limited financial resources. Rick Hudson has currently 18 addresses, 8 phone numbers and 5 e-mail addresses associated with his name. All I want from him is a return of $2037.00 that he owes me.Initial Complaint
03/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Rick Hudson removed 2 antique storm windows from my home to have duplicates made and has not returned my property after several requests even though there are no balances owing. We paid his final invoice but he never returned to complete the job and has been hostile to my family when we requested the return of our property. Due to the uniqueness of the window frames removed replacements cannot be found and the cost to fabricate new ones exceed $4000
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.