ComplaintsforAll Rite Windows & Glass
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Complaint Details
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Initial Complaint
12/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
11/21/2022 through 11/26/2022: All Rite Windows and Glass LLC Installed a skylight in our master bathroom.11/22/22: We paid All Rite Windows and Glass LLC in full for the skylight installation in the amount of $1,656.37 (invoice uploaded).11/27/22: The skylight began to leak in several places due to rain.11/2722 through 11/28/22: Video clips were taken of the leak and sent to All Rite Windows and Glass LLC. Texts were sent to ************************* (All Rite Windows and Glass LLC Agent (texts uploaded).11/28/22: We made a request to All Rite Windows and Glass LLC to repair the leaky skylight. 11/28/22: No response or acknowledgement was made by All Rite Windows and Glass LLC to repair the leak or to get a reimbursement for the skylight/roof repair. 11/29/22: We had to hire a roofer (**************) since heavy rain was expected on 11/30/22. 11/29/22: The repair of the leaky skylight resulted in an additional cost of: $1,600 (invoice uploaded).11/29/30: We sent texts to the All Rite Windows and Glass LLC agent stating that if no reimbursement was made, legal action would be taken.11/29/22: We received no response from All Rite Windows and Glass LLC. 12/1/22: We filed a Small Claims Court Form in Jamaica, *******************: Index Number **** QSC 2022. 12/1/22: Small Claims representative stated that the court date would take up to a year and half (June ****).
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.