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Find a Location

E-Jay Plumbing & Heating Service Inc. has 1 locations, listed below.

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    Business ProfileforE-Jay Plumbing & Heating Service Inc.

    Plumber

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    E-Jay Plumbing & Heating Service Inc., provides drain, sewer and plumbing services.  

    Business Details

    Location of This Business
    312 East 153rd Street, Yonkers, NY 10704
    BBB File Opened:
    2/13/2019
    Years in Business:
    9
    Business Started:
    5/28/2015
    Business Incorporated:
    5/28/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Ely Alpaca, Owner
    Contact Information

    Principal

    • Mr. Ely Alpaca, Owner

    Customer Contact

    • Mr. Ely Alpaca, Owner
    Additional Contact Information

    Fax Numbers

    • (914) 338-7092
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    To whom it may concern, I have used this plumber *** Alpaca, owner of the business E-*** *********************************************** services **** for almost as long as I own my home which is close to 5 years. My latest project was a bathroom renovation. Firstly, I had to cancel the original date to begin the renovation twice but I gave him more than a weeks notice both times. I was in the middle of another renovation that took longer than expected and I got hit by Hurricane *** at the same time. My bathroom was demolished by my contractor on September 20 and I had made arrangements for *** to come on the 21st. I would not have known he wasn't coming by as we arranged unless I text him. This went on for the rest of the week, every day he was coming, he didn't come but every evening he was coming to look and see what he needed for the next day, but didn't show up until Saturday that week , hours after he said he would be here his ******************* came. ****** didn't finish on Saturday and *** came on Sunday to "finish", so my contractor could start that following Monday. Well, *** didn't finish on Sunday either and would be back Monday to "finish". His ******************* came, about four hours after he said he would come, again my contractor couldn't do much by the time ****** was finished in the late afternoon. Now it's more than a week later he promised he would have done his part, every day and every evening and every hour for more than a week was telling me he was going to be there. This all may be very common in this business, I don't know but it's frustrating to say the least. So I have saved all of my text messages between *** and myself. I paid him in full, $4,000 in cash on the evening of Sunday September 26th. I thought most of the job was done, he said ****** had an hour or so of work on Monday, the rest was installation after the reno. He said he would give me a receipt the following day, I still have no receipt, no proof of work done or payment made. I have proof in my texts.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Metropolitan New York

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