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Find a Location

LeadCar Honda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLeadCar Honda

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5009 Commercial Dr, Yorkville, NY 13495-1105
    BBB File Opened:
    6/24/2022
    Business Management
    • Mr. Don Rinaldi, General Manager
    Contact Information

    Customer Contact

    • Mr. Don Rinaldi, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I bought a car from them a year ago and all the lights came on in the car and it was acting very strange and doing things that were scary while driving. I took the car in to have it looked at but had already been there 3 times in the last month. I talked to the manager and he told me that we may be able to get into a newer car with less miles for the same price we were paying or Close to it at least. He came back and the estimate was 200 dollars more for the same exact vehicle we had already same year and model. I felt like a fool while they stood in a glass room and laughed and looked at their cell phones.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brian K

    2 stars

    05/02/2023

    I had a similar experience to Sarah E. The car I wanted to buy is listed online here at the time of this review: https://www.leadcarhondayorkville.com/new/Honda/2023-Honda-Accord+Hybrid-c39f240d0a0e0a9a45d8ee005e47fd08.htm. It shows an online sale taking $1700 off. When I talked to sales about buying the car they told me I could not buy that car at the advertised price. They said accessories had been added which would increase the price listed by $1300. They said they only offer the sale because they know they would be able to charge for the accessories. I believe this is bait advertising as defined by BBB https://www.bbb.org/code-of-advertising#Bait_Advertising_And_Selling.

    Local BBB

    BBB of Upstate New York

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