ComplaintsforG & L Contracting
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Complaint Details
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Initial Complaint
05/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 13, 2024 I began speaking with ***** ***** of G & L Contracting to power wash, sand, and stain my deck and to sand and paint the deck railing. April 17, 2024 I received the estimate by email from ***** *****. We continued periodic communication over the next few days and planned for ***** to visit on May 5, 2024. He visited that day in person and subsequently provided a revised estimate which I used to pay the down payment by personal check. I wrote his company, G & L Contracting, a check for $473.83 which he subsequently cashed (see attached). The invoice attached was the receipt he emailed me after I paid the deposit. On May 6, 2024 work began, but since then nothing has occurred. Power washing was done and some board knots were patched. Since May 6, 2024 there has been off and on text communication where ***** ***** has falsely claimed to have been at my house working when he definitely never was at my house (see text communications attached). On May 16, 2024 ***** ***** texted that he would be working at my house today with the plan to have the job finished over the weekend. We texted a few times during the day when he falsely claimed to have been at my house working and was going to ******* ******** to purchase supplies and then return to my house to work more in the evening. As I returned home from work at approximately 5:40pm, I discovered he had never been at my house and no work had been completed on my deck. I texted him again and called him with no response. Please note that the address and telephone number BBB has on file for G & L Contracting and ***** ***** is different. See attached invoice/receipt for contact information.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.