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          Stanley Steemer has 1 locations, listed below.

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            Business ProfileStanley Steemer

            Carpet and Rug Cleaners
            BBB accredited business

            Contact Information

            76 Hanna Parkway

            Akron, OH 44319-1165

            Get Directions
            Visit Website
            (330) 785-5004

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/7/1993

            Years in Business: 77

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company also offers upholstery cleaning, hard surface cleaning, water damage restoration and carpet sales.

            Business Details

            Location of This Business
            76 Hanna Parkway, Akron, OH 44319-1165
            BBB File Opened:
            9/27/2004
            Years in Business:
            77
            Business Started:
            1/1/1947
            Business Started Locally:
            1/1/1947
            Business Incorporated:
            4/6/1992
            Accredited Since:
            5/7/1993
            Type of Entity:
            Corporation
            Alternate Business Name
            • CKM Carpet Cleaning Inc.
            Business Management
            • Mr. Craig Pucci, President
            • Mr. Matt Reda, General Manager
            Contact Information

            Principal

            • Mr. Craig Pucci, President

            Customer Contact

            • Mr. Matt Reda, General Manager
            Additional Contact Information

            Fax Numbers

            • (330) 785-5009
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Susan P

            07/27/2023

            I recently hired Stanley Steamer to clean my sectional sofa. The guy seemed nice enough and l watched the entire process. He seemed to rush through the whole process, said give the pillows some time to dry....I paid him and he left. Well pillows dried showing the same stains that were there before! $325.00 "like it never even happened! I called immediately was told to text pics and I did earlier in the day. I tried to call them later and they were closed, no one has tried to contact me since! Stay away from them! A waste of my money!

            Stanley Steemer Response

            08/01/2023

            As soon as I received her complaint, I contacted ******************. It's turns out that we had a glitch in our automated text system which precluded me from knowing her issue. She and I talked and then scheduled a service call from our quality control manager. We will address her concerns and she now has my personal cell number. Technology is great, until it isn't. :)*********************** Director of Operations
            Read 1 More Customer Review

            Local BBB

            BBB of Akron

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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