Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Mack Concrete, Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mack Concrete, Inc

      124 Darrow Rd Akron, OH 44305

    • Mack Concrete, Inc

      P O Box 335 Valley City, OH 44280

    • Mack Concrete, Inc

      201 Columbia Road Valley City, OH 44280

    Business ProfileforMack Concrete, Inc

    Concrete Products
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mack Concrete, Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mack Concrete, Inc

        124 Darrow Rd Akron, OH 44305

      • Mack Concrete, Inc

        P O Box 335 Valley City, OH 44280

      • Mack Concrete, Inc

        201 Columbia Road Valley City, OH 44280

      Location of This Business
      124 Darrow Rd, Akron, OH 44305
      BBB File Opened:
      9/27/2004
      Years in Business:
      60
      Business Started:
      3/25/1964
      Business Started Locally:
      1/1/1994
      Business Incorporated:
      3/25/1964
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mack Concrete Industries, Inc.
      • Mack Sales, Inc.
      • Mack Industries of Michigan, Inc.
      Business Management
      • Mr. Jim Thompson, Owner
      • Ms. Rebekah Jenne, Manager of Marketing
      Contact Information

      Principal

      • Mr. Jim Thompson, Owner

      Customer Contact

      • Ms. Rebekah Jenne, Manager of Marketing
      Additional Contact Information

      Fax Numbers

      • (330) 483-3507
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/22/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought my house about three years ago, a septic spray system was installed. I had their technicians coming out twice a year to check on things. The last time they came out I did not resign the contract and said I would think about it. The technician set the sprays to go off supposedly and 2:30 in the morning instead of today like it had always been. Well suddenly my red and yellow light comes on and I cannot reset it so I called them. Theyre still yelling at me about not signing the service contract and say they will send out a service technician for specific cost. So this pump was only a couple years old, basically the last person to come out and service it shut the spray heads down so water was not pumping out, and set the sprayheads supposedly to be on at night so I had no way of knowing! ***** who came out yesterday said- and I quote. Wow those spray heads were off I could **** stronger than that. I told him if the pump couldnt push water out of the system obviously thats what damaged the pump and he said Im probably correct. I told him I didnt even know they were adjustable and asked him if it was just a k*** he turned, he said no you need a wrench and a pop off a cap. I said so your guys were the last ones out here looking at this, and he said I dont think they would just see that it was spraying and go on their way. Well if they said it to go off in the middle of the night how could they see it spraying ?? Adjustments were made that shut down the sprayheads and destroyed the pump . So that would be their responsibility!Also he said that the placement of the septic being lower than the surrounding ground and it floods the tanks every time it rains made the pump work harder as well.He also pumped out that waste matter into a creek!!
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Akron

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.