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Find a Location

Cut and Dry Restoration, LLC. has 1 locations, listed below.

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    Business ProfileforCut and Dry Restoration, LLC.

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/28/2024

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2300 Amesbury Rd, Akron, OH 44313-4506
    BBB File Opened:
    10/13/2021
    Years in Business:
    4
    Business Started:
    7/31/2020
    Business Incorporated:
    7/31/2020
    Accredited Since:
    6/28/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. John B Wilson, President
    • Ms. Stephanie Lloyd, Manager
    Contact Information

    Principal

    • Mr. John B Wilson, President
    • Ms. Stephanie Lloyd, Manager

    Customer Contact

    • Ms. Stephanie Lloyd, Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Cut and Dry Restoration to perform sewage remediation in the crawlspace under my house due to a sewage pipe collapsing. The crew was sent out for one day, and could not complete their work. Came out a second and third day and was unable to get the work completed. I finally call to see when they will finish, the owner says they will be back again, but they never come back. only send me the bill, which is not what we agreed on. I check under the house to see the work, it is not complete. Bags of lime unopened blocking my access hatch., untreated areas still not finished. The crew left mud and sewage in my walls and floor where my small children have to live, they lied about getting the work done, lied about the amount of work they actually did, lied about the price, lied about just about everything. and they left materials and contaminated equipment inside my house!
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Apryl D

    1 star

    10/20/2023

    They charged us way to much for what they actually did. They knew the capper on our ins. And they charged right to that amount. They told us it was between 2-3,000 and they charge 5 ugh. Watch out for these co. They see u coming. They want to take all the ins. Money for themselves. Never again. And the charge for the dehumidifier that were left on for 5 days non stop. Which only needed to b on 24 hours really. Its a shame.

    Local BBB

    BBB of Akron

    BBB Reports On

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