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ComplaintsforCut and Dry Restoration, LLC.
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Complaint Details
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Initial Complaint
05/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired Cut and Dry Restoration to perform sewage remediation in the crawlspace under my house due to a sewage pipe collapsing. The crew was sent out for one day, and could not complete their work. Came out a second and third day and was unable to get the work completed. I finally call to see when they will finish, the owner says they will be back again, but they never come back. only send me the bill, which is not what we agreed on. I check under the house to see the work, it is not complete. Bags of lime unopened blocking my access hatch., untreated areas still not finished. The crew left mud and sewage in my walls and floor where my small children have to live, they lied about getting the work done, lied about the amount of work they actually did, lied about the price, lied about just about everything. and they left materials and contaminated equipment inside my house!Business response
05/10/2024
We have logged 39.58 hours on this job which was completed in entirety and have photos and videos to document.
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Contact Information
2300 Amesbury Rd
Akron, OH 44313-4506
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
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TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.