ComplaintsforR+K Wix Comfort Solutions LLC
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Complaint Details
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Initial Complaint
06/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
DO NOT HIRE R&K COMFORT SOLUTIONS LLC after installing AC unit at my house he agreed to also add a chimney liner. i paid him half of the quoted price up front in may 23/2022 SEVERAL TIMES he said he would be back to do the job he didn't show up till today 06/15/2022 he won't return my calls or texts . VERY UNPROFESSIONAL DO NOT TRUST THIS GUYInitial Complaint
12/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
10/26/2021 this company installed a furnace & water heater for the seller of my home. They were supposed to be a licensed professional and the sale is now final on 10/30/2021. With the treatment I've received of failure to follow up on warranties, failure to prove licenses, and leaving me at the property waiting twice now on no call no shows I am questioning the legitimacy of this business. On 11/3 work done by ****** was not up to code and the water line was leaking. He said he would be there that morning and never came to follow up with his 1-year guarantee warranty of the work being properly done. This was the first time he ignored my calls and just never showed up. Then ****** and ******** claimed to be meeting me at my house twice yesterday (12/13) once in the morning and second time at 3pm specifically. I waited at my house until 8pm after several calls/texts were ignored. Then we tried calling off a different number and the phone call was answered. They then did not have my address and had the wrong names we were never in the plans of getting taken care of that night. At this point my plan is just figure out a way to get the heat and hot water working in my house by paying someone else. I would like to know if this contractor is licensed because if not, I will soon be filing a report on another business an investment business who sold me the home. I was told he is licensed I fail to see how he has a license when his work does not meet code and he avoids me at every turn of his work. At the point of if he is not licensed, I may seek legal counsel to help solve this problem. If more information is needed please feel free to contact me thank you.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.