Business ProfileforCuddle Clones LLC
Additional business information
On February 16, 2024, BBB contacted the business regarding its advertising on its website (https://cuddleclones.com/).
The business is advertising "100% Refund Policy - Don't love it? We'll refund your money."
Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
According to the BBB Code of Advertising, The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
As of March 5, 2024, the business has failed to substantiate or honor a refund to the 10 unanswered BBB complaints. BBB has not received a response from the business regarding these matters.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 540 S Main St Ste 122, Akron, OH 44311-1023
- BBB File Opened:
- 2/6/2023
- Years in Business:
- 14
- Business Started:
- 9/20/2010
- Business Started Locally:
- 1/1/2023
- Business Incorporated:
- 9/20/2010
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Ms. Jennifer Williams, CEO/Owner
- Contact Information
Principal
- Ms. Jennifer Williams, CEO/Owner
Customer Contact
- Ms. Jennifer Williams, CEO/Owner
- Additional Contact Information
Email Addresses
- Inquiry
- Sales
Customer Complaints
79 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/12/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
401 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Connie G
06/25/2024
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