ComplaintsforRodney MC’s Power Washing & Painting Services LLC
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Complaint Details
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Initial Complaint
06/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
We hired ****** ******** on 7/14/2022 to power wash and paint our house. We gave him $1500, and he power washed our house. He has canceled and rescheduled dates to paint our house ever since then. As of today, 06/22/2023, he has not come back to our house since 07/14/22. He continues to give us excuses as to why he can’t come and paint. Earlier this week we asked him to deliver the paint so we can hire someone else to do it. He has not responded. Today I asked him to refund our money by tomorrow, 06/23/2023. We are planning on taking legal action if we do not get our money back.Business response
07/10/2023
[BBB transcription via phone call]
The business has stated they will be refunding the consumer.
Customer response
07/10/2023
I am rejecting this response because:
****** has told us over the course of the past year that he is going to refund our money. The latest response is that he will make payments to us and the first payment will be on 7/16/23. I don’t trust that we will receive payment, because he hasn’t done anything he promised he would do in his vet one year.
I really just want this to be over with as soon as possible so we can hire someone else to do the job. I need a date that he intends on paying us the full amount by.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.