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Find a Location

Bright Builders has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBright Builders

    Remodel Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/12/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bright Builders is a multi-faceted customer centric design and build construction in custom remodels and home building.

    Business Details

    Location of This Business
    Akron, OH 44306-2633
    BBB File Opened:
    8/5/2022
    Years in Business:
    3
    Business Started:
    3/20/2021
    Business Incorporated:
    3/20/2021
    Accredited Since:
    8/12/2022
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Bright Builders Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. Brandon Brown, Owner/Operator
    Contact Information

    Principal

    • Mr. Brandon Brown, Owner/Operator

    Customer Contact

    • Mr. Brandon Brown, Owner/Operator
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ********* ******* ********** *** *********** On Oct 12, 2022 Bright Builders (******* & Crew) was contracted to complete a bathroom remodel. They were to provide all materials, pull permits, and utilize floor coverings/protection during the project. The job consisted of replacing the exhaust fan, gutting current tub, replacing tub with pan, install floor to ceiling tile, grout & seal, refinish vanity to black with paint, remove and install new vanity hardware, install shower door with towel racks, remove wallpaper and paint walls, and lastly install Pergo flooring. Bright Builders was scheduled to complete the job on Nov 4, 2022. They indicated they were complete on Nov 5, 2022. Upon inspection it was found that they left previous hardware holes exposed, did not touch up paint, left debris, stained carpeting, left water stains on living room flooring from cutting tile, glue towel bars, installed unsquared framing, failed to grout tiles leaving bathroom unsealed/not waterproofed, damaged toilet shut-off valve, left toilet unleveled therefore breaking seal, never delivered nozzle holder, painted over or exhaust fan thus limiting/damaging light (wrong paint used) and a host of other issues. When contacted on Nov 8, 2022 after an owner’s inspection, *******, was contacted with a list of concerns. He agreed that the work was poor and offered to fix the list of issues. He returned and said he completed the works per our conversation and request on Nov 10, 2022. However, many of the same issues remained. We attempted to contact ******* again but our calls and messages went unanswered. ******* not only failed to perform and/or correct the contacted work, he also failed to communicate. This has caused other issues which will have costly corrective consequences. Lastly, ******* over charged us for the work by $294.24 and never issued us our refund $55.76 for the exhaust fan. ***ADDITIONAL SUPPORTING PICTURES/VIDEO ARE AVAILABLE - TOO MANY TO UPLOAD - PLEASE ASK TO REVIEW***
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shemsa A.

    5 stars

    08/15/2022

    Needed some repair work done on my old home. ******* was very responsive to all communication, arrived when he said he would and was respectful and courteous. He did a good job and I will definitely hire him again for other work around the house. HIGHLY RECOMMENDED!!!!!

    Local BBB

    BBB of Akron

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