Business ProfileforMetropolitan Veterinary Medical Group, Inc.

My cat had cancer, but when I took it to three oncologists, they said it would survive a surgery and live a few months longer. I took it March 27 for surgery. The phone calls said she was doing fine. The call after surgery said that she was cold and had low blood pressure but reviving. The next call I got said that she had to be euthanized. They did not call early enough that I could go and see her. They initially said the bill would be 4000. My mom picked up the dead cat and they gave her a $1000 credit to my account. The next day there was an additional 3900 charge on my credit card. Then the hospital blocked all our calls to try to resolve this problem. Very unethical and unprofessional. Note from the hospital: "Please note: Your phone number was blocked in our phone system. Calling repeatedly and tying up the line for critical emergencies, as well as calling all departments in the hospital will not be tolerated. Our reception staff, nor other departments in our hospital will be able to discuss your account with you."