Business ProfileforAir Time Heating & Cooling

Had a new Air Handler System installed September 2020. Paid either 5000 or 6000$ for this unit. Came with a 5 year manufacturer warranty but guess they don’t offer any installation warranty after my complaint. They did not install the trap for the system to drain properly, therefore the furnace has been continuously leaking water under my floor, into my walls and my baseboard ultimately causing my house to be infested with BLACK MOLD. After finding this issue, I requested them to come out and access the situation and again was reassured by the tech that the trap was not installed properly and wasn’t allowing the unit to have enough negative pressure to work how it’s supposed to. They even told me they had THE SAME ISSUE a month prior to me. They did not offer to compensate me for the damages the improper installation caused me, but yet decided to give me a bill for the service call to come fix their mistakes. When we contacted the owner, Tom he assured us there is nothing he can do and it is ultimately our issue. He was very quick to point the finger rather than accept fault and right his wrong that has unfortunately condemned my home and made me have to stay in a hotel. I feel I am entitled to some sort of compensation for ALL the DAMAGES this has caused me.