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Find a Location

The Lawn Pros has 1 locations, listed below.

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    Business ProfileforThe Lawn Pros

    Lawn Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10628 Nellabrook Ave NE, Alliance, OH 44601-8737
    BBB File Opened:
    11/7/2003
    Years in Business:
    25
    Business Started:
    1/3/1999
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Troy A Mellott, Owner
    Contact Information

    Principal

    • Mr. Troy A Mellott, Owner

    Customer Contact

    • Mr. Troy A Mellott, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/29/2021

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I purchased a metal Building from **** * ******* company. After signing paperwork and placing my deposit of what was supposed to $197 deposit I noticed they took a higher deposit from my account of $205. I called and inquired and was told that they messed up my contract and would be sending me a new one and that my deposit had to be higher and that my payments on my building would also be higher. I told them this was not acceptable and I would like to review the new contract as this call was made on a Wednesday and the crew was supposed to show up on Friday to install (separate complaint filed for ******** ***** ********* as they never showed ip on friday and came unannounced on saturday and did not leave after they were asked to). I never received the corrected contract and when the crew did not show up on Friday I contacted **** and wanted answers or else just cancel the whole order because the experience was already going so terrible. He became very racist towards the crew and said that it’s not his problem he is dealing with ********. He was very inappropriate towards me and I had to actually ask him to leave my property Saturday 10/9 after the crew and him showed up unannounced a day late with no warning or call and I was leaving to visit my daughter who was home for college and I would not see her again until December. **** sent me several inappropriate messages which I will include and I could not believe this kind of business practice and conduct was being performed by the owner. I still have not received any updated contract so as far as I was concerned this project should have been canceled like I had requested. Instead they stayed on my property after being told to leave after I left and still installed a building without me being here. Install was done done correctly either.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Canton Region & Greater West Virginia

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