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Find a Location

Sally & Associates Auto Sales, Inc. has 1 locations, listed below.

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    Business ProfileforSally & Associates Auto Sales, Inc.

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/15/2008

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers sales and service of preowned and used autos.  

    Business Details

    Location of This Business
    854 W State St, Alliance, OH 44601-4665
    BBB File Opened:
    1/15/2008
    Years in Business:
    19
    Business Started:
    9/1/2004
    Date of New Ownership:
    1/1/2023
    Business Incorporated:
    12/2/2004
    Accredited Since:
    1/15/2008
    Licensing Information:
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    10:00 AM - 5:00 AM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    Closed
    F:
    Closed
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Ryan Wittensoldner, Owner
    • Mr. Jake Sponseller, Co-Owner
    Contact Information

    Principal

    • Mr. Ryan Wittensoldner, Owner

    Customer Contact

    • Mr. Ryan Wittensoldner, Owner
    Additional Contact Information

    Fax Numbers

    • (330) 823-8966
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/24/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    I’m currently purchasing a car from sally and associates, I’ve had the car for 6 month now. I recently started having problems with the car. I believe they knew the car had problem before they sold it to me(overpriced, now that I’ve have the car vitual appraised and had a complete inspection done) this is the second car I’ve ever owed. Now when I took the car on a test drive, he told me the noise I was hearing from the wheels was because the tires was too big for the car AND I needed bigger tires because I have all wheel drive,well turns out that was incorrect, I needed new wheels bearings , I recently took out a loan to get the total exhaust fixed which was 550.00 after paying it back I will have to pay almost 1000 , this has set me back so bad plus the car needs more work done,I called them when I started having problems with the car they said they would look at it but they was full at the moment blah blah blah( I don’t even know who’s In charge there or anyone’s name I’m sure he told his name the day of sell but I don’t remember and it’s not written anywhere and I can’t even read the name signed on the signature , I can’t afford to keep paying almost $400 a month plus get the car repaired just so I can ride it to work so I can provide for my kids as a single mom. Now I’ve recently contacted a attorney about this issue because I know I’m purchasing the car “ as is “ but I would I like to renegotiate the deal , I Kelly blue booked and carfox and people reported the car online , the car is only worth the most 4000and that’s in great condition, the car has multiple major issues , some I probably still don’t know about the check engine light is on has been on. I should of took the car back when it was hard to register the car in my name, missed the red flag. I will upload everything they gave me at the day of sale plus the receipt I have of me getting the exhaust fixed. Plus the inspection papers I have and the copy of the online appraisal prices I have. Ps this is not the first time they sold someone a faulty car . I was in the shelter with a girl who was buying a red van from them, she had problems after the first week and driving it, second red flag I ignored. I also do not have copies of the receipts of me paying them because everything was done over the phone credit card but I do have the first receipt of my down payment.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    VJ V

    1 star

    04/17/2023

    Bought a car with the agreement that they do a 5-star check on vehicle and would not allow an unsafe vehicle to be released for sale, and full verbal agreement was agreed on fixing ABS/check engine light and exhaust. plus, they knew exhaust needed work so there was no oil leaking they refused to put in writing and agreed to have me bring car back to fix all problems and tried charging me plus. refused to put on the part I bought. then turned around agreed they were wrong by saying all Subaru's have the ABS light on stating it indicated it was working had to have my husband go in and school them on the mechanical works of the car and still gave us a death trap! The downpayments are almost the value of the car itself.

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

    BBB Reports On

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