Business ProfileforFeeney Brothers Enterprise Company, LLC

Came as a third party repair person to fix a refrigerator seal. Did not bring all the needed tools to seat it back properly as the seal needs to be heated to regain it's shape after being shipped. He used my hair dryer!! Seal was installed backwards and I only realized after about a week of trying to retrain it to lay flat. Contacted Victor through text and tried to set up a time which he made sound very inconvenient for him as he is coming from Kentucky. Only just found out he's actually on 30 minutes from my house so lied but not surprising after my experience with him. Finally agreed to do it on Friday that next week as he's only in my area then. Suddenly my child ended up sick and I text him immediately but got no answer. Next day he shows up a half hour before he was supposed to. At 7:55 he's banging on my door. Wife calls me in a panic and asks me to call him. So I do but no answer. I text him no answer. Finally he texts me back saying I have to call ****** ***** to get a new ticket issued so I do. Next Monday new ticket is issued so I text him. No answer again. So i wait till Tuesday and text him again but no response so I call him. No voicemail set up. So I look him up now online and find his second number so I call it. Finally I get a text. which read as follows, "Please don't call me anymore I canceled the ticket or rejected whichever one because I stood at your front door and banged and banged and watch someone in the kitchen just look at me so they'll have to find someone else." Avoid this business!!!! I now have to have square trade assign me another tech. I only hope they are better. Just can't believe an owner would treat his customers so poorly and avoid contact with them. None of his numbers allow you to leave a message.

been there three times and will not go back we stood in the rain for 5 minutes and saw someone in the kitchen Someone could have come to the door and tell them to come back