Customer ReviewsforBrandstetter's KangaRoof
31 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from ANTHONY S
5 stars05/10/2024
I was very confused on which way to write this review. I started thinking that I would give one star based on the original service that I had received and didn't fix my leak. Since then though I would have to give them a 5 star review based on the warranty department and the job that they had done. I was first given an estimate to fix my leak in my roof based on the vapor seal and water getting behind there and getting into my house. The company sent out a crew and they fixed that portion of my roof. The next rain however led to water still getting into my house. I called the company and they sent out their warranty crew the next day and found that the water was getting in from a different spot. They fixed this spot and and for that time being the water didn't get in. Well the next rain came and a new spot had popped up. I called again and the company sent another crew out and they found that there was a leak coming from another area that the siding people had failed to fix. They tore my siding off and fixed the problem. They put my siding back on and with the next rain storm, we had no leak. My 5 star rating is due to the warranty department, desk clerk and the president of the company calling to make sure that I was pleased and that the problem was fixed. What I have failed to mention is that they did all this work for the original estimate price. I cannot thank and praise the workmanship and professional mannerisms of the persons stated previously. Thank you again!Review from Steve and Mindy K
5 stars04/15/2024
We had two roofs put on two of our properties within two months by Kangaroof and one home with gutters. We could not be happier! Sam is very professional, kind and patient. I had multiple questions and he explained things to me in great detail. Sam was available night and day weekends and evenings. Always very responsive! The two crews Francisco and Alberto were wonderful. Such hardworking crews and the cleanup was amazing! Mike stopped by to check progress and to see if anything more was necessary and always kept us in the loop. Mike and Terry were both kind, professional and patient too. We are very very pleased with the work of Kangaroof!! Thank you and thanks again Sam for taking the time to follow up on the work of others. Thank you also to the gutter guys John and I think Joshua. I apologize for not remembering 100% if I got your names wrong. It was a rainy stormy Saturday so it took yas longer but thank you for hanging in there during the thunder breaks! Thank you all! ***** *** ***** ******Brandstetter's KangaRoof Response
04/16/2024
We are so pleased to hear that you had a positive experience with KangaRoof and our team. We take great pride in our work and are committed to providing our customers with the best possible service. We are grateful that you chose us to be your roofing contractor and we are happy to hear that you were satisfied with the results. Thank you for taking the time to share your feedback with us. We value your business and look forward to serving you again in the future.Review from Jason S
5 stars02/08/2024
Kangaroof replaced our roof the experience with the team was great and upfront. The process was easy and hassle free. Chris k***** was very helpful and very knowledgeable about our questions. He was very patient with our time with selection of shingles. Humberto and his team were fantastic and kept us in the loop every day. Mark and Doug came out to and inspect the work. Great job on cleaning up. My wife and I will definitely use Kangaroof in the future and recommend the this company to others.Brandstetter's KangaRoof Response
02/22/2024
Thank you for the glowing review *****. We are in the business to make our clients happy and I couldn't be more proud of our team for doing just that for you. We thank you for your business!Review from Tamra S
5 stars02/06/2024
I am very very pleased with the work Kango provided. I will recommend you to everyone. The crew was nice did a great job Garrit was very knowledgeable and so was Doug. The cleanup was good. I can't be happier. Thank you guys so muchBrandstetter's KangaRoof Response
02/22/2024
We are so happy to have had the opportunity to work with you *****. It's a great thing to hear that our team is doing so well. We appreciate your business!Review from Jun S
5 stars08/31/2023
Mark and Lyan figured out the issue fairly quickly and showed us a few pictures of the leaking area. Mark explained the problem very clearly. Love the service they provide. Will definitely recommend Kangaroof to our friends.Brandstetter's KangaRoof Response
11/13/2023
Thank you for the great feedback. This is the reason we work so hard to satisfy all of our clients, we love to hear when you have a great experience!Review from Robert K
5 stars08/29/2023
Mark with Kangaroo did great work and would definitely have them out againBrandstetter's KangaRoof Response
11/13/2023
We are happy to have completed this project for you. If you every need us in the future, please reach out. Thank you!Review from CH Y
5 stars08/29/2023
The installation of the heat tap was great helpful, Mark has put in a lot of work to cover the important roof area. Appreciate the workBrandstetter's KangaRoof Response
11/13/2023
We are happy to hear that our team is out doing what we love to do, "take care of our clients". Thank you for the feedback, we will pass the word along to Mark.Review from Megan E
5 stars08/17/2023
A job well done, Mark and Cody. Thank you for doing quality work. Kanga Roof provides reliable and trustworthy services.Brandstetter's KangaRoof Response
11/13/2023
We are happy to be here as a reliable and trustworthy company for our clients. We strive to create a seamless process for all of our clients. Thank you for your feedback, we appreciate it.Review from Michael G
5 stars08/01/2023
Good honest work from Mark and Liam of Kangaroof. I’ve used them several times and always had great results over many years! Thanks Kangaroof!Brandstetter's KangaRoof Response
08/09/2023
Thank you for your years of business. We love to take care of loyal customers like you. We appreciate your business and look forward to continuing to work with you on any roofing, siding and gutter needs that you have.Review from Andra G
5 stars07/31/2023
Mark, Jacob and Liam Great job and mark was great leading his team and explaining process!Brandstetter's KangaRoof Response
08/09/2023
We are happy to hear of the leadership qualities of our team. We strive to provide excellent customer service and we are happy to get your feedback. Thank you for choosing Kangaroof!
Customer Review Rating
Average of 31 Customer Reviews
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