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ComplaintsforMytee Products
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/28/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I order wheel straps for $171.62 and they were delivered to another address. I file complaints with both Mytee and *****. Both came back and said they were delivered. Me and my family were staying in *******, my wife and son were working as nurses and I run *** ******* trucking business. My son had other stuff delivered there multi times since first of June when they arrived. I have tried many times to get ***** to come out but no one would ever call me back from either company. We have since come back to ******* and I just had to order another set of straps since I never received my order or a refund. ***** and Mytee just said my complaints were closed.Initial Complaint
09/08/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
In august of 2021 I order chain binders from Mytee. They did not have the products and issued a refund. Over a YEAR later, I received a certified letter accusing me of defrauding their company as they claim they mistakenly shipped the binders after the refund. They threatened legal action against me for "attempt to defraud". Whether on not this product shipped I dont know as no supporting documents accompanied their accusation, but I can say I never received ANY items from Mytee.Business response
09/22/2022
We have made numerous attempts to reach customer without success. The only form of contact was an email which we would never receive a response from. If we could have just talked I think we wouldn't have resulted in sending a collections letter. Our vendor confirms that the package was delivered to the address and we can only take their word for it since customer is not responsive. We will close this matter at this time.
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Contact Information
Business hours
Today,8:30 AM - 5:30 PM
MMonday | 8:30 AM - 5:30 PM |
---|---|
TTuesday | 8:30 AM - 5:30 PM |
WWednesday | 8:30 AM - 5:30 PM |
ThThursday | 8:30 AM - 5:30 PM |
FFriday | 8:30 AM - 5:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.