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Find a Location

RTS Property Services has 1 locations, listed below.

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    Business ProfileforRTS Property Services

    Lawn and Garden

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    196 S Van Buren, Barb, OH 44203
    BBB File Opened:
    2/28/2022
    Years in Business:
    2
    Business Started:
    7/16/2022
    Business Started Locally:
    7/16/2022
    Date of New Ownership:
    7/16/2022
    Business Management
    • Mr. Ryan Sterritt, Owner
    Contact Information

    Customer Contact

    • Mr. Ryan Sterritt, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I paid RTS Property Service $14,000 I filed a claim with ********** I believe the claim number is ******-go the claims adjuster's name was ***** ****** and his boss's name is ****** * * * * * they laid shingles on a flat carport roof that run from the side of the house all the way to the back they used old parts that were already on my roof instead of new material they used roofing nails and a lot of the areas instead of cap nails I don't even know if they used weather guard under the shingle the flashing is not level and not put up right they were pounding Nails on my garage so hard that the lights fell and shattered everywhere in my gurage they damaged my flowers throwing shingles off the roof and nails I got flat tires and two of my cars and my lawn mower the man that was up there doing the roof most of the time was drinking when I approached **** ******** about how I feel it looks and the job that he's doing isn't right he wouldn't listen to me he gave me a hard time he wouldn't come out and fix the leak in the garage he says if I give him $200 he might fix it that there's nothing wrong with it he didn't even finish the job he handed me two parts that goes on front of the carport and told me to put it up I hope to get my money refunded so I can hire another roofer to do the job right and fix their mess and fix the garage all the black mold the drop ceiling that's collapsed which happened a week after they were finished I'm still picking Nails up in my yard they didn't secure flashing around the chimney or tar around the house they took the ******* satellite down and they're not supposed to touch it there supposed to call ******* to come out and have them take the satellite down and then when there done they will putvit back up I had to payt ****** **  $100 to put it back up he wasn't going to pay for it out of his pocket he had no right touching the satellite ******* told him that I have pictures but I can't download them it's not allowing me to
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    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert S

    1 star

    02/18/2024

    Our company hired RTS Property Service to help complete a violation order. The contractor lacked integrity from day one. He sent our company a cancelled insurance policy leaving our company at not only a financial risk but liable for his poor craftsmanship and vandalism. **** was in communication with my daughter the other owner as we are a father daughter business and we do great business. Money has never been an issue with paying our contractors who are ethically and do not fraudulently force themselves into contracts. This company has tried to damage our reputation with our client. Went out the way to try to bully my daughter into continuing business when in fact he was shady and could not complete the work he was hired to do which is cure the violations. This contractor has financial difficulties and it shows from his actions. He is not clear on the difference with legal binding contracts and signed estimates. The contractor breached the contract submitting falsified information. Then he went and vandalized the tenants property because we did not want to move forward. He also went as far as to start repairs that required permitting before obtaining them he could not pay $25 to get them but got $8000 up front. This contractor is not to be trusted he lacks integrity and ethics. We have photo documentation of his work not being industry standards along with a written statement from the tenant in his poor workmanship and lack of respect for other. We had every reason not to continue business as RTS is a Fraud.

    RTS Property Services Response

    02/20/2024

    This is wildly inaccurate below is a link to our interactions I screenshot and I am currently gathering evidence for a lawsuit against rrm property solutions *******************************************

    Local BBB

    BBB of Akron

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