Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Queen City Transformations, LLP has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforQueen City Transformations, LLP

    Home Improvement
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Queen City Transformations, LLP in Batavia, OH is a family owned company that offers installation and fabrication of Granite, Marble, and Quartz products. They also offer custom interior and exterior painting, including installation, refinishing & refurbishing old cabinets. 

    Business Details

    This is a multi-location business.

    Find a Location

    Queen City Transformations, LLP has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4110 Tollgate Rd., Batavia, OH 45103
      BBB File Opened:
      5/6/2019
      Years in Business:
      6
      Business Started:
      8/26/2017
      Business Management
      • Mr. Robert Bosworth, Owner
      Contact Information

      Principal

      • Mr. Robert Bosworth, Owner

      Customer Contact

      • Mr. Robert Bosworth, Owner

      Industry Tip

      BBB Tip: How to make your next home improvement project a success

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/17/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      We hired *** for countertops and paid $3200 in July of 2020. First mistake they cut the seam in the wrong place. Second they didn’t replace it with a mirrored matching piece. I had to go pick it out. Immediately after installing the replacement piece a fissure appeared. This whole job has been a monstrosity. Twice he has repaired the fissure but it’s like pulling teeth to get him to reply! He has avoided us for an entire year for a full replacement under his own warranty! He was supposed to be here today 6/17/2023 to retake measurements but yet again he’s avoiding phone calls, and emails. At this point we are wanting a full refund. It’s obvious he’s not backing his contract warranty which is a breach of contract.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Clare B

      1 star

      06/02/2022

      Beware! Most sites have 5-star, untrustworthy reviews from Clint's friends/family. Our renovation included flooring, bathroom tiling, and kitchen renovation with countertops. It was a 8-12 week project that is languishing for over 12 MONTHS and is still not complete. This required us to relocate for 7 months. Clint is a dirty contractor who subcontracts out 95% of the work and robs Peter to pay Paul. A short list of issues we experienced is below. This is NOT exhaustive of the issues, but we want to be very clear with discerning customers how poorly this has been handled. -flooring refinished 3 total times due to faulty staining and finishing (taking 15 years out of our hard woods), -tiling installed wrong twice, -removed an air return duct without replacing any returns to an entire floor of the house (despite discussing otherwise), -left multiple projects incomplete or damaged including ductwork and plumbing (requiring reopening and closing drywall twice), -four reorders of kitchen cabinets via a subcontractor who went MIA for 4 months, -permanent damage to kitchen shelving, -brand new appliances damaged, -brand new bidet & garbage disposal thrown away, -personal items used (or missing) in construction totaling hundreds of dollars, -knocked down and rebuilt wall due to mis-measurement, -front door ruined, -back deck Trex scratched permanently. We have hired additional contractors to complete a shoddy, unfinished job and refuse to pay a single dollar more. We are not alone in this experience with Clint and Tara and Queen City Transformation and encourage discerning customers to look elsewhere. I'm interested in filing a formal complaint with the BBB to ensure others are not swindled as we were.

      Local BBB

      BBB Cincinnati

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.