Business ProfileforDave Dennis Chrysler Jeep Dodge Ram

Dave Dennis is a very unethical business with regard to their auto repair business. I took my van there because only the drivers window worked. Also the passenger rear door did not close with the push button as it should. I took it there on 4/4/2024. Finally on 4/16/2024 I asked for an update on the repair cost. I was told the diagnostic charge was in access of $500.00 which I thought was outrageously high but in addition the repair cost would be $3100, I also thought that was high but I needed the windows and door fixed so I gave the authorization for them to go forward with the repairs at that cost so I paid the required $1700 fee to begin the work. on 4/30/2024 I again called to get an update and was told the new cost was $4800 to continue I asked if I could get my $1700 deposit back because that repair cost was " highway robbery", my exact words. I was told no because they had already installed a couple of missing modules and also a wiring harness. I couldn't throw away $1700 dollars so I felt I had to tell them to go ahead with the repairs. On 05/14/2024 I again had to call for an update> I was told they had to order motors for the power windows and they could get the order filled in one day and finish the job the next day so again I gave the ok. on 05/15/24 they said the repairs were done on the windows but the door could not be fixed. I picked it up and I tried the windows before I left their lot. The right front window would only partially move as though if was off track. They had me bring it back the next day and charged me an additional $500 dollars half of which they charged labor when I had to pay for labor I had already paid for them to do the job wrong. They never did fix the passenger rear door or it's window. So I paid a total of $4463.46 to get 2 power windows fixed and was told the rear door and windows could not be repaired. again this is high way robbery. They did half the job they charged me for including there mistake of not fixing the front.