Business ProfileforGold Coast Realty Co

Gold Coast Realty, the Owner Leah F******, Contractors, and Manager Scott are very disrespectful. I moved into my unit in January. February, my furnace wouldn't cut on. It was 25 degrees outside. I put in a maintenance request and no one showed. I waited 3 hours, my feet were starting to go numb, I left and went to a hotel. I asked them (Leah, Scott) for reimbursement and they refused. From that point on, I would have to boil water to get hot water for baths and to wash my dishes, I continued to complain about the hot water and it was not until the end of September that they finally replaced the furnace, stating that it was going bad - (Something I told them back in February when the heater would not come on). I have not received mail in 2 months because of the Mail carrier can not get access to the building. I've contacted Scott about this several times and he blames the Mail Carrier and has instructed me to call the Post Office myself to complain. Then, this last incident has put me over the edge to where I want to just cut ties with this company. I put the incorrect sized light bulb in the kitchen light fixture. I couldn't get the cap back on, because the light bulb was too big. I submitted a Maintenance request and they charged me $100.00 to come out and change a light bulb. Stating that I caused some damage to the light fixture by placing a large light bulb. There was no damage, Nothing was wrong with the light fixture, it worked properly, the bulb was just too big, when I asked for evidence of the damage to the light fixture, they send me a receipt that has $30.00 for materials and $70.00 for labor. It did not have a break down of Materials or labor. Because there isn't any. They put in 2 light bulbs and put the cap back on, and charged me $100.00 for it! At this point I want nothing to do with this Company and I would not recommend anyone to do business with them. They behaviors and actions with me has been unprofessional and abusive.