Business ProfileforJay Buick-GMC

On December 21, 2023, I brought my car to a scheduled appointment due to having a fluid link coming from the right front side of my vehicle. After the car was inspected, I was informed of two leaks—a coolant leak coming from the coolant outlet housing. I agreed for this to be repaired, and it was documented that the coolant outlet housing was replaced and the coolant was refilled. The second leak identified was an oil leak from the turbo feed line, which was replaced. It was documented that residual oil and coolant were washed from the engine. When I picked up my car on December 20, my car was shaking, and the stabitrack light and the slip light on the dashboard were on. This had never happened to my vehicle before it was serviced on December 20, 2023. I returned the car to the dealership that day and informed the service department of my trouble. I was told that the engine was wet, which was to blame for the lights on the dashboard and shaking. Later on the dealership said they "fixed" the repair complications and delivered the car to my home. When the car pulled up, I heard a noise coming from it, and when I drove the car, it started shaking while I was at stop signs. I called the dealership, and the car was picked up from my house and repaired again. On December 25, I saw an oil spot in my driveway, but I could not take my car in due to leaving for a trip on the same day. When I returned, I noticed my vehicle inconsistently shaking while stopping at a stop signs. On January 11, 2024, I had to get an oil change, although the dashboard read that I still had 20% oil, and a red light came on the dashboard several times that day telling me to turn off my car because my oil was too low. On January 12, 2024- I took my car for an oil change, and a mechanic told me there was some build-up on the oil filter cap and confirmed that my oil was shallow. Also, my car was making a noise, which stopped once I got the oil change. Service Manager failed to return call from 1-12-24.