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Business Profile

Roofing Contractors

Final Touch Construction & Remodeling Inc

Reviews

Customer Review Ratings

4.67/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromBradley P

    Date: 04/13/2025

    5 stars
    After being denied repairs by the insurance company to our roof after wind damage Dayna and her team at Final Touch went to work. They fought for us and our roof replacement was approved. They did fantastic work. If not for her we would not have a new roof today!
  • Review fromLisa J

    Date: 03/21/2025

    5 stars
    From start to finish, Final Touch did a great job and I definitely recommend them. Dayna, helped me with talk to my insurance company and gave me helpful information to make sure I relayed the right information to them. That information Dayna gave me was invaluable, and helped to have my insurance company pay for the whole roof. Final Touch also fought the battle with my insurance for me, and made sure my rights as a homeowner were acknowledged. Overall, I would say go with Final Touch, you won't be disappointed. The crew came to do the install at the time they said they would be there, wnd finished in a record amount of time. Communication was always great.
  • Review fromHolly M

    Date: 11/14/2024

    1 star

    Holly M

    Date: 11/14/2024

    I completed a full roof and siding job on my home. Horrible communication during the project with this company. If you bring up their communication skills the managers place all the blame on the salesman. I still don't have everything fixed on my property. I have to hire a handyman to finish odds and ends that this company should have finished upon payment. I'm contacting my insirance about this contractor. Please beware.

    Final Touch Construction & Remodeling Inc

    Date: 11/15/2024

    This client spent insurance carrier funds given to them on personal leisure that were allocated to the construction of their home. They tried to get FTC to replace items on their home that were not on the insurance scope nor the contract. Whoever has used our company in the past knows that we send emails out to our clients at every stage of the process. We always communicate and all of our reviews clearly justify this. This client has not reached out to us concerning any work related issues. The roof was contracted on 10/17/23. The roof was installed 3 weeks later on 11/9/23. This was way ahead of schedule. Their contract had an estimated start date of December or possibly spring depending on weather. The siding on her home was not approved by the carrier and contracted until the end of February 2024, the middle of Winter. The reason the siding was not contracted for 3-4 months later is because that's how long it took to fight their insurance carrier for the approval. They had no gratitude for the work that was put in to recover the roof and siding funds, instead they tried to get FTC to pay for "pre-existing damages" to their home. The siding was completed in July. The client took 2 months to make a decision on some additional work they requested to have done that they originally tried to get us to pay for but we had photos of the area they stated we damaged prior to any work starting on their home. The photos we took at contract proved it was pre-existing. Of course they were not happy to hear we were not going to make the repairs for free once we presented the evidence. As soon as the decision was made to add the repairs to the contract with a change order, the siding started. We have complete record of all communication and time lines in our CRM and would be happy to share it to show that this client is making false claims and spitefully leaving a negative review because they are upset that we are pursuing money they spent from their insurance company and can't currently come up with to pay the invoice. Everyone who owns a business or deals with people on a regular basis knows these type of people. Entitled, unethical and immoral. We are not perfect and no one is, but we always address issues and complaints immediately. In this situation we did nothing wrong. If we did, why would it take this client nearly 6 months to leave this review... We will have this review removed in litigation when we recover the debt that is owed to us. Thank you for taking the time to read this and feel free to contact us at ************************
  • Review fromMark H

    Date: 05/13/2024

    5 stars
    The process was easier than I thought. The roof looks amazing! I can definitely feel the difference in the house sound and temperature wise. Everyone at the company was understanding and very polite and professional. Thank you again.
  • Review fromMonica B

    Date: 06/23/2023

    5 stars
    I would highly recommend Final Touch Construction to anyone in need of a new roof or other contracting service, such as siding or gutters. We worked directly with our salesperson Dayna, who made the entire process including working with the insurance company very easy. On the day of the install. The workers arrived in the morning on time and were done with the job by the end of the day. They were courteous and very professional. After the job was done, they cleaned up and we had a phenomenal-looking roof. My husband and I were extremely pleased. I would highly recommend Final Touch Construction to anyone. Thank you Final Touch
  • Review fromJeanine K

    Date: 06/05/2023

    5 stars
    My experience with Final Touch Construction and their people was exceptional! ——from the very beginning when Dayna knocked on my door and we discussed the weather beaten condition of my roof until the very end of the project.I had been well aware of the need to do something about the roof but honestly was frightened and hesitant to make that decision and deal with it!Dayna was patient and reassuring. She guided me through the insurance process with knowledge and gentle determination! Her team and everyone I had conversation with was helpful and understanding. My concerns and questions were addressed without delay. Vince and his crew did an awesome job on installation!This crew was here when they said they would be, worked hard and were respectful of me and my property! In my opinion and from my experience with Final Touch I believe they are a wonderful company and have great employees with excellent work ethic. It was a pleasure doing business with them and I am so grateful for their help and expertise. Thank you Final Touch!
  • Review fromMatt C.

    Date: 07/22/2022

    5 stars
    Brandon at Final Touch really nailed it and the roof looks fantastic.
  • Review fromGreg K

    Date: 07/17/2022

    5 stars
    Dana and Floyd at Final Touch were warm and caring. They delivered on what they promised. See what they can do for you!
  • Review fromJeremiah K

    Date: 07/07/2022

    5 stars
    My business partner and I have used Final Touch Contruction on multiple rental properties. Dayna, Floyd, and Ryan have updated us every step of the way and their attention to details and updates is greatly appreciated when we are all so busy. Who knew even minor storm damage could result in full replacement through insurance claim process. Thanks to Final Touch Construction for helping us save thousands of dollars and keeping our properties looking great.
  • Review fromMatt S

    Date: 06/13/2022

    5 stars
    Emilie is the best! Very hard working and driven. I recommend her!

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