ComplaintsforOhio Turnpike
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Complaint Details
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Initial Complaint
06/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Sunday June 17 2024, we used the ohio turnpike starting at Westgate using cash, charged the normal $6.25, for truck and travel trailer class 3. Got a receipt and no ticket. Drove some and stopped at a rest stop halfway and got food and bathroom. Got back on and drove to the perrysburg/Toledo exit, if not mistaken. The lady was rude and wouldn't look at the receipt we had. We knew nothing of the tickets. So first put it to $15, then $30 for the trailer. We were overcharged $17.75 from doing the fare calculator provided on the ohio turnpike website. I put in about the reimbursement, but haven't received a thing. 4235412 is my request number. I have all the information on the form I filed out.Initial Complaint
01/17/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was wrongfully charged for several ezpass tolls and ive been trying to get these classifications corrected for 2 months. EZpass has hundreds of dollars of my money being held and hundreds more in over payments for wrongly classed tolls. Its about time they correct these issues after all there will be photographs of my vehicle showing it and the fact that its a class 3 not a class 6 or 8 as I was charged for tolls. Not to mention several over charges that they tell me are to old to be adjusted. Id advise veryone who uses an Ohio EZ pass to cancel it immediately and simply pay the tolls on your own. It will be much cheaper. My next step is the Governors office and Secretary of state of Ohio. There is absolutely no excuse for them holding hundreds of dollars of my money and not being able to clear up these wrongly classed tolls in 2 months.
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Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.