Business ProfileforMr. Electric of Columbus

On November 19, 2023, the Mr. Electric Company performed electric work in my house for an agreed upon price of $649.99. The electrician, Sean, previously told me that a ceiling fan bracket would add to the price, if one was needed. No price was given. I told Sean I wanted to use a $60 ceiling fan installation discount coupon. He replied, "Nah, I'll give you a better discount." On the day of service, Sean told my wife he'd need to install the ceiling fan bracket (no price given). After a less than 5 minute inspection, Sean told my wife he would need to replace the single pole light switch (no price given). The work was completed. My wife signed paperwork indicating the work was done. When I got home I saw the initial agreed upon price increased by almost $300 dollars. I called Mr. Electric for an itemized invoice. I saw the $5 dollar single pole switch with less than 5 minutes of trouble shooting cost me $93.59! Ridiculous. Even on the itemized invoice, there was no indication of a discount of any kind. I spoke with Sean about the matter. A few days later I spoke with a supervisor. I explained I neither received the $60 dollar discount I asked for, nor any other discount according to the invoice. The supervisor said I got discounts on other services that day, but he understood my perspective. I replied that he could show me inflated price lists, but if a discount is not listed on the invoice, it didn't happen. He asked what my resolution would be, I replied I wanted the $60 discount. He said he'd get back to me right away. He never got back with me. The over-inflated pricing for the extra work was never discussed with my wife prior to her receiving the verbal final cost when Sean was ready to leave. I would have never agreed to a $93 dollar light switch that I could have installed myself for $5. Sean was sneaky and did not give me the discount I requested. This is not how we do business. We were happy with the work product, itself.