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Find a Location

Priority Dispatch Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPriority Dispatch Inc.

    Transportation
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers delivery and transportation of goods.

    Business Details

    This is a multi-location business.

    Find a Location

    Priority Dispatch Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      4665 Malsbary Rd, Blue Ash, OH 45242-5632
      BBB File Opened:
      3/31/2011
      Years in Business:
      51
      Business Started:
      4/28/1973
      Business Incorporated:
      3/26/1973
      Type of Entity:
      Corporation
      Business Management
      • Mr. David Castator, General Manager
      • Mr. Nathan Reed, Sales Manager
      Contact Information

      Principal

      • Mr. David Castator, General Manager

      Customer Contact

      • Mr. David Castator, General Manager
      Additional Contact Information

      Fax Numbers

      • (513) 985-2520
        Other Fax

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/08/2024

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      This is in connection with the ***** ******* complaint. This company is called Priority Delivery Express. As far as I know ***** dropped off the dog at this company to deliver the puppy to me in ********. This was after he had moved to ****. The company that was suppose to ship out the dog demanded to have $500 for a temperature controlled kennel for the flight from **** to ********. All transactions were on gift cards. The deliver company said they would not fly the dog without the temperature controlled kennel, we would also be refunded in CASH when the dog was delivered to my house. After about 4 hours with no communication they emailed us again and demanded $1,000 for flight insurance of the dog. I split it in half with ***** *******(breeder). When they received the gift card they would not fly the dog out that night. The next morning we had no response until about 9 saying the dog was going on the plane to OK. After another 4-5 hours after requesting for an update we finally found out the dog was in **********. We were then demanded to give another $500 for shots that’s the dog already had. We had no communication from them until 9:46 when they said they were almost to my house. After several hours of not showing up and emailing them they responded this morning saying the dog had died after the shots. All of the transactions were suppose to be refunded in CASH after deliver. The company said it was not the breeders fault it was the deliver companies fault and they would give us a refund.

      Customer Reviews

      0 Customer Reviews

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