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Nuesse Health Services has 1 locations, listed below.

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    Business ProfileforNuesse Health Services

    Weight Loss

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9500 Kenwood Rd, Blue Ash, OH 45242
    BBB File Opened:
    10/12/2022
    Business Management
    • Mr. Matthew Nuesse, CEO/Owner
    Contact Information

    Principal

    • Mr. Matthew Nuesse, CEO/Owner

    Customer Contact

    • Mr. Matthew Nuesse, CEO/Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Fri. 10/07/22 I had a free consultation at brandnue weight loss for explanation of their diet. The consultant was kind and friendly, but failed to disclose some very important details of the plan which, had I been aware of them, I would have made the decision NOT to participate. 1. It was never discussed, nor disclosed that the two meals, lunch/ dinner had to be consumed within a 6 hour window. 2. 4 oz of meat at each meal was disclosed, but not 4oz of vegetables/fruit. 3. No opportunity whatsoever was given for examination/reading of the diet plan booklet where this information is contained. 4. Although this was stated to me at my appointment on Wed. 10/12, that the price of the program $1560 is non- refundable, I don't exactly remember this, and I was not given a copy of the documents I signed that day on 10/07/22. 5. I called on Monday 10/10/22 to explain that I could not participate in the program, after reading the booklet, because my job 3 days / week does not allow for any opportunities to consume the amount of water required nor eat the 2 meals within the 6 hr window at which time I was encouraged to keep my Wed. appointment and see if the consultant could come up with an alternate plan. When I arrived on Wednesday, not only did they not have a feasible plan figured out, but I explained that I was not sure what was in the drops and supplements, and did not want to take them because I didn't ingest food additives. When it was all said and done, I paid $400 for a diet kit of chemicals that I did not receive/take, and $81.20 for an office visit just to explain why I could not do the diet. I was up front about my work schedule, and the original interviewing consultant should have known I was not a candidate. This diet was falsely represented, they should have gone through the booklet, or let the customer examine/read it first,skipped the PowerPoint and most definitely listed ingredients on those drops and supplements.
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