ComplaintsforWeltman, Weinberg & Reis Co., L.P.A.

• Initial Complaint

  10/13/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  This company is ridiculous Mike the person who is dealing with my case with the judgment against me. Mike keeps changing up the number On the balance. what I paid so far was 3200 . The only advice he told me to do is to pay half which is 7800 up front or 15000 Which I can't do and the payment plan he gave me leaves me paying them forever I tried to call the business to make a better payment plan To resolve it and to ask my current balance as well as the original balance and he was unprofessional wouldn't give me the accurate information or help me to find a better plan to resolve the issue with the debt Right now I'm currently going through a hardship at a homeless shelter which is actually true and I can prove it and I feel like I'm not getting anywhere with this company

  Business response

  11/01/2023

  The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaintsubmitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter andrespond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred onthe above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legalservices on this account in March of 2019. In accordance with the law, we sent the complainant correspondenceadvising of the status of this account and provided the proper disclosures under the law.Initial attempts to resolve this matter were unsuccessful so our client chose to pursue litigation to protecttheir rights, and judgment was obtained in our client’s favor on 11/04/2019 in the amount of $15,271.75. We wouldlike to clarify that the interest on this judgment, and as for all judgments in the Commonwealth of Pennsylvania,accrues interest at 6.00% per annum. We assure the complainant that it is within our rights to collect interest onbehalf of our client on this obligation. As this matter relates to an accident caused by the complainant when they didnot have insurance on their motor vehicle, the complainant’s driver’s license was therefore suspended due to theirfailure to have insurance. On 06/16/2020, the complainant contacted our office and agreed to pay $1,000.00 toreinstate their driver’s license and agreed to continue to pay $100.00 monthly to prevent re-suspension. Thecomplainant’s driver’s license was restored per the aforementioned agreement. However, the complainant failed tocontinue the agreed upon monthly payments as of September of 2022 and as a result, the complainant’s driver’slicense was suspended again. We acknowledge the complainant’s inquiry regarding the balance, and confirm thatthe complainant has paid a total of $3,200.00 at that time. As a result of the accruing interest and inclusion ofincurred court costs, the current balance for this matter is $15,587.21. We appreciate the complainant’s willingnessto explore settlement opportunities and encourage the complainant to contact us at 1-800-589-8516 should theyhave any further questions or concerns regarding this matter, and to explore further possibilities of resolution.We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused you based on your perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations.This communication is from a debt collector attempting to collect this debt for the current creditor and anyinformation obtained will be used for that purpose. Should you have any further questions or concerns regardingthis matter, please do not hesitate to contact me.Sincerely,/s/ Eileen *. B********

  Customer response

  11/02/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  Regards,
  
  ****** *******
  
  
  

• Initial Complaint

  09/20/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I was recently mail a letter from the BMV of Ohio that my license was suspended for a debit owed to Columbia Gas due to a auto accident my nephew ***** **** had resulting in damaging a piece of there equipment. The Car he was driving was registered to my father **** **** **. I'm **** **** **. My nephew didn't pay the damages and Columbia Gas turned it over for collections. This company started to harass me first by phone. And has now coming after me to collect a debit I do not owe and has caused me to loose my Driving privileges and I told them several times they are coming after the wrong person and they said they don't care they will not release me from this and hold my driving privileges hostage. I can not drive to work, the store, or even a park or get arrested have the car towed and on going legal fees and troubles. Again they are well aware This does not involve me at all. I even Said on a recorded line and made very clear I'm not **** **** **. This company is clearly harassing me. BMV won't help. I'm asking to be made whole again. I want the suspension lifted. I want them to pay any reinstment fees and sign a waiver so I don't have to pay higher insurance and my driver's license cleared so I don't have this on my A + Driving record. And then to remove this from my credit report. And I also would request a copy of this complaint in there records in case they try to harm anyone else.

  Business response

  10/12/2023

  The purpose of this letter is to respond to the concerns raised by the complainant regarding the complaint
  submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
  respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
  the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for this non-consumer
  matter in April of 2022. Initial attempts to resolve the matter were unsuccessful so our client chose to pursue
  litigation to protect their rights, and judgment was obtained in our client’s favor on 01/19/2023.
  As judgment was obtained in our client’s favor, our client is within their rights to pursue post-judicial
  remedies. We acknowledge the complainant’s dissatisfaction regarding the suspension of their driver’s license and
  the claims made herein. We would like to clarify that prior to litigation, we confirmed the ownership of the 2001
  SAAB with a VIN number ending in **** and license plate number ending in **** to **** *. ****, **. and
  proceeded with action against the complainant as the owner of the vehicle. We achieved service to the
  complainant’s address via certified mail which was subsequently signed for by the complainant. As an Answer was
  not filed by the complainant, we proceeded to obtain Default Judgment in our clients favor as referenced above. It is
  incumbent on the complainant to file a 60(B) and present evidence that they are not the owner of the
  aforementioned 2001 SAAB. We therefore encourage the complainant to contact us at 1-800-884-4128 with any
  further questions or concerns, and to explore further possibilities of resolution as the underlying debt is still owed. In
  addition, we do not report to the credit bureaus on behalf of our client and therefore no reporting has been done by
  our office.
  We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
  have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
  intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
  with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
  proper and in compliance with state and federal regulations.
  This communication is from a debt collector. Should you have any further questions or concerns regarding
  this matter, please do not hesitate to contact me.
  Sincerely,
  /s/ Eileen *. B********

• Initial Complaint

  09/17/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I had a judgement awarded against me several years ago that at the time I was unable to pay. In August of 2023 I reached out to this office to get the necessary information to settle this judgement, was informed that the judgement was for 4452.25, and a bank check of the amount of 4452.25 was sent by Attorney ******* ********’s office (Bloomsburg PA) to satisfy the judgement. I have just been notified by mail that a writ of execution has now been enacted upon this judgement, that I have paid in full. So I’ve paid, and now my personal bank accounts are being levied for what I’ve already paid. I would like this writ of execution ceased and the judgement reported to the Luzerne County Courts as satisfied so that this cannot happen again in the future. This seems very wrong that in doing the right thing and paying the judgment, they’re still attempting to collect on it. I’ve done the correct thing, now I would like them to.

  Business response

  10/03/2023

  The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaintsubmitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter andrespond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred onthe above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legalservices on this account in October of 2019. In accordance with the law, we sent the consumer correspondenceadvising of the status of the account owed to our client.Initial attempts to resolve the matter were unsuccessful so our client chose to pursue litigation to protecttheir rights, and judgment was obtained in our client’s favor on 06/16/2020. As judgment was obtained in our client’sfavor, our client is within their rights to pursue post-judicial remedies in attempt to collect the judgment by means ofa bank attachment as all prior attempt of resolution were unsuccessful. We would like to clarify that theaforementioned bank attachment was filed prior to the consumer’s fulfillment of the settlement. We appreciate theconsumer’s willingness to explore settlement opportunities, and ultimate resolution of this matter for our client. Asthe settlement has been paid, we have prepared a satisfaction of judgment as of 09/05/2023 with the court. Wehave also prepared the attachment release as of 09/05/2023. Consequently, this matter has since been closed andis no longer being handled by our firm.We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused you based on your perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations.This communication is from a debt collector. Should you have any further questions or concerns regardingthis matter, please do not hesitate to contact me.

  Sincerely,

  /s/ Eileen *. B********

• Initial Complaint

  09/13/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  This company obtained a default judgement against me because I was unable to be in court due to being hospitalized. I had called the court that morning and explained the situation and they said they would discuss it with the judge. The next thing I know I have documentation that a default judgement was filed against me and when I contacted the court they said "well you were supposed to call back to find out what the judge said" which is NOT what they told me initially. Regardless, I'm trying to clear this up with WWR. I have reached out to them via their website form several times to try and set either a payment arrangement or a settlement. In response, WWR calls me to discuss. I have emailed and left several voicemails (when I am able) regarding my inability to discuss this by phone. I am in a situation at home that makes it impossible to take those kind of phone calls. I have told WWR this several times via email and voicemail. Yet they refuse to respond via email (even though their website has a form to communicate by email) and they keep calling instead. I wish to settle this account or set satisfactory payment arrangements because I'm scare WWR is going to try and attach to the bank account I own jointly with my husband (who is the problem in the home) OR that they're going to send a sheriff to take my belongings, and 1.) Everything in the home is pretty much my husbands, which is why I haven't left and 2.) Having a sheriff come out and make this matter known would make things worse for me. All I'm asking is that WWR please communicate with me via email, so that we can settle this matter and I don't have to worry about it any longer. My file number with them is ************

  Business response

  10/12/2023

  The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaint
  submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
  respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
  the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal
  services on this account in November of 2018. In accordance with the law, we sent the consumer correspondence
  advising of the status of the account and provided the proper disclosures under the law.
  Initial attempts to resolve the matter were unsuccessful so our client chose to pursue litigation to protect
  their rights, and judgment was obtained in our client’s favor on 04/04/2019. We acknowledge the consumer’s
  dissatisfaction with the firm’s communication methods. As previously advised by our representative, we are unable
  to discuss monthly payments or settlement options via email. We also acknowledge the consumer’s request for
  communication via email only due to their home situation, and have moved this account into the appropriate cease
  status per their request to ensure further correspondence is not sent and further calls are not made. We appreciate
  the consumer’s willingness to explore settlement opportunities, and appreciate the consumer’s agreement to a
  payment arrangement as of 09/18/2023 to repay this matter for our client. To confirm this arrangement, we have
  sent correspondence to the consumer’s email address as requested as of 10/04/2023.
  We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
  have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
  intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
  with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
  proper and in compliance with state and federal regulations.
  This communication is from a debt collector. Should you have any further questions or concerns regarding
  this matter, please do not hesitate to contact me.
  Sincerely,
  /s/ Eileen *. B********
  

• Initial Complaint

  09/07/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  They are working on behalf of a consumer credit provider (Discover Credit Cards) in order to collect a debt. I have paid them in full in accordance to our agreement, and our court date is imminent yet they have not dropped the case. They will not return my emails. When I call the operators place me on a silent hold indefinitely, I have logs showing I have called a dozen times over the past couple weeks. I have fulfilled my end of the transaction and they are not fulfilling theirs in a timely fashion. Wake these clowns up for me please, they refuse to communicate with their own customer!

  Business response

  09/27/2023

  The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaint
  submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
  respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
  the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal
  services on this account in May of 2023. In accordance with the law, we sent the consumer correspondence
  advising of the status of this account and provided the proper disclosures under the law.
  Initial attempts to resolve this matter were unsuccessful so our client chose to pursue litigation to protect
  their rights. We appreciate the consumer’s willingness to explore settlement opportunities, and appreciate the
  consumer agreeing to a settlement to resolve this matter for our client. As the settlement has been paid, we have
  filed a dismissal as of 09/11/2023 and have confirmed that this matter has been docketed as “Settled” as of
  09/12/2023. As a result, the hearing scheduled for 09/14/2023 has been canceled. Consequently, as this matter has
  been resolved, this matter has since been closed with our office and is no longer being handled by our firm.
  We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
  have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
  intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
  with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
  proper and in compliance with state and federal regulations.
  This communication is from a debt collector. Should you have any further questions or concerns regarding
  this matter, please do not hesitate to contact me.
  Sincerely,
  /s/ Eileen *. B********

• Initial Complaint

  09/05/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  They are contacting me about a debt my mother owed to discover credit card. My mother died on 12/23/22. They were told all of the information was given to discovers estate dept. I have also sent them copies of the death certificate. They keep contacting saying they don’t have information.

  Business response

  09/11/2023

  Dear Ms. *****:
  The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaint
  submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
  respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
  the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for probate services on
  this account in August of 2023. In accordance with the law, we sent correspondence in an attempt to locate the
  personal representative handling the affairs of the decedent’s estate.
  We acknowledge the concerns raised in regards to our firm’s verbal and written contact, and have placed
  the account in a cease status as requested. We appreciate the complainant advising that there is no estate for the
  deceased. However, a portion of the balance due for this matter is a result of charges made on the card after the
  decedent’s date of death. We have issued responsive documentation to the complainant’s place of residence as of
  09/11/2023 to show the outstanding charges resulting in the after date of death charges in the amount of $2,214.44.
  We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
  have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
  intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
  with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
  proper and in compliance with state and federal regulations.
  This communication is from a debt collector attempting to collect this debt for the current creditor and any
  information obtained will be used for that purpose. Should you have any further questions or concerns regarding
  this matter, please do not hesitate to contact me.
  Sincerely,
  /s/ Eileen *. B********

• Initial Complaint

  08/17/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  I keep receiving a call from Weltman but every time I answer, no one will talk back to me. I have no debt to pay so I don’t understand why I’m being harassed everyday and no explanation as to why they are calling

  Business response

  09/11/2023

  Dear Ms. *****:
  The purpose of this letter is to respond to the concerns raised by the complainant regarding the complaint
  submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
  respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
  the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on
  this account in July of 2023. In accordance with the law, we sent the consumer correspondence advising of the
  status of the account and provided the proper disclosures under the law.
  We acknowledge the complainant’s claim that the collection efforts in regards to this matter were incorrectly
  directed to their attention, as they are not the liable party. We also acknowledge the concerns raised in regards to
  our firm’s telephone contact. We have placed the complainant’s phone number into the appropriate cease status
  per their request to ensure that further outgoing telephone contact is not made.
  We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
  have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
  intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
  with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
  proper and in compliance with state and federal regulations.
  This communication is from a debt collector attempting to collect this debt for the current creditor and any
  information obtained will be used for that purpose. Should you have any further questions or concerns regarding
  this matter, please do not hesitate to contact me.
  Sincerely,
  /s/ Eileen *. B********

• Initial Complaint

  07/14/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This firm purchased a debt owed to Progressive Insurance. I have been trying to speak with them regarding a settlement amount which was offered back in 2022. At the time i was unable to pay the full settlement offer. At this time I am willing and prepared to pay the settlement amount, however, I am being met with refusal by this firm. They are refusing to offer me the settlement amount and when I push back with questions, they disconnect the phone call. The few times I have been able to get them on the phone, they speak unprofessionally, abusively, and the constantly disconnect my calls. They do not respond to voicemails nor will they provide me with their corporate headquarters contact information when I have requested it. I believe in addition to violating Pennsylvania's TITLE 18 statute on debt collection, I believe this firm is also violating the Federal Trade Commissions fair debt collection practices act. Here, this company is being explicitly oppressive and abusive.

  Business response

  08/09/2023

  Dear Ms. *****:
  The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaint
  submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
  respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
  the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on
  this account in September of 2012. In accordance with the law, we sent the consumer correspondence advising of
  the status of the account and provided the proper disclosures under the law.
  We acknowledge the consumer’s dissatisfaction regarding the available opportunities of resolution. We
  would like to clarify that the offer that was previously presented to resolve for 50% of the balance expired on May
  31, 2022 as previously advised and therefore is no longer valid. However, we appreciate the consumer’s willingness
  to explore settlement opportunities to resolve this matter for our client. Upon review of this matter with our client, we
  are willing to offer this settlement opportunity again and present to resolve for 50% of the balance due ($4,816.84).
  We once more would like to clarify that the settlement offer presented within this response is only valid through
  08/31/2023. Therefore, we encourage the consumer to contact us at 1-800-589-8516 to accept or decline this
  opportunity of resolution prior to 08/31/2023 as it will no longer be available after this date. We also encourage the
  consumer to contact us at the above referenced telephone number should they have any further questions or
  concerns.
  We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
  have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
  intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
  with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
  proper and in compliance with state and federal regulations.
  This communication is from a debt collector attempting to collect this debt for the current creditor and any
  information obtained will be used for that purpose. Should you have any further questions or concerns regarding
  this matter, please do not hesitate to contact me.
  Sincerely,
  /s/ Eileen *. B********

• Initial Complaint

  06/11/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with PNC Bank, I do not have a contract with Weltman Weinberg Reis, they did not provide me with the original contract as I requested.

  Business response

  07/03/2023

  Dear Ms. *****:
  The purpose of this letter is to respond to the concerns raised by the complainant regarding the
  complaint submitted to the Better Business Bureau. I would like to thank you for the opportunity to
  review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the
  collection activity that occurred on the above referenced account. Our client retained our firm for
  collection services in February of 2023. In accordance with the law, we sent the consumer
  correspondence advising of the status of the account and provided the proper disclosures under the
  law.

  
  We acknowledge the consumer’s concerns regarding the validity of this debt, and have provided
  responsive documentation to show that the obligation is proper, due and owing as of 07/03/2023. Upon
  receiving this documentation, should the consumer have any further questions or concerns regarding
  this debt, we invite the consumer to contact us at 1-877-247-2768. We also acknowledge the
  consumer’s concern in respects to the credit bureau reporting of this matter, and uphold that it is within
  our rights to do so on behalf of our client.

  
  We apologize for any concern or inconvenience the firm’s attempts at communication on the
  account may have caused based on the perception of the manner in which they were received. It is the
  firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to
  deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure
  that the collection practices used are proper and in compliance with state and federal regulations. This
  communication is from a debt collector and any information obtained will be used for that purpose.

  
  Thank you.
  Sincerely,
  /s/ Eileen *. B********

• Initial Complaint

  05/03/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I have been anticipating my income tax check in my Navy Federal account.. this company has taken my entire check without any notice, no garnishment notice, or nothing. I don’t even have a proof of debt with this company. I literally cannot believe this happened to me. They have taken my entire check. I’m not sure if this is even legal..

  Business response

  05/30/2023

  Hello,

  Attached, please find our final response regarding Complaint ID #********.

  Thank you!!

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩