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John's Lawn has 1 locations, listed below.

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    Business ProfileforJohn's Lawn

    Landscape Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Landscaping 

    Business Details

    Location of This Business
    211 W Warren St, Cadiz, OH 43907-1164
    BBB File Opened:
    8/31/2022
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Management
    • Mr. John Visser, Owner
    Contact Information

    Principal

    • Mr. John Visser, Owner

    Customer Contact

    • Mr. John Visser, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    08/31/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered

    I contacted John's to do landscaping on my residence in June. And he wanted to do the lawn work also. He did great the first month that he did the work mowing. But after that when he did the work on applying mulch and other work it went totally down hill. He (John) sent gentlemen out to see what I wanted and told them what needed done. When they finally came out on August 5th they totally did not do the work as they stated would be done. And what they did was take the mulch and put over the weeds. They damaged lights that I had in the garden because they did not want to move them. Left the spikes in the ground, left weeds in my lower garden that have to be pulled by me and now I have to go back and redo EVERYTHING that is screwed up. They left a dead tree in the flower beds. It is a total mess. Now I did not expect him to go inside to my vegetable garden. But he could of weed eat around it, plus the never weed ate around trees further in the back. They came out when it was raining and sunk their mower in the ground and left two holes that are 36 x 36 that have to be fixed. I had to re-mow the grass and we collected over 36 lawn sweeper bags of grass. I have such ruts in the yard from them that all of this will have to fixed. Attached you will see some of the pictures that was done. I will not pay him for any of this service since it was done so poorly and I am now the one having to fix his mess. What I want is for him to pay me for such a poor job and my time.  On June 21st, 2022, I got John's Lawns LLC to come out to mow my yard and eventually do landscaping. It started out bumpy with the owner not coming out and seeing where the lawn was and what needed done. But it got taken care of and they did fine up and until July when the lawn was starting to look bad with high grass like they were not cutting. They seemed to be doing fair. Then July 11th, 2022 John sent out the crew to get an idea on what was needed for the landscaping and showed them what needed done, such as a pond taken out and some weeds pulled. told them that I wanted to look nice since we were looking to put the house up for sale. was told by them, the crew that they would make my fire pit area and the rest of house to look nice, matter of fact the one told me that they would make the fire pit area look like **** ***** colors. told them that it sounded great, and they were going to cut hedges and such. Then on July 15th, 2022, John the sent me the price and what the crew told him. His guys figured 22 scoops of black mulch and 4 red mulches for a total $2,500. And that they would be out in a few weeks to start on it. August 5th the crew showed up without a heads up to do the landscaping. John text me and said that they were almost done. And I was surprised since I myself knew that it should have been longer on getting it all done. But ok, they are supposed to be professionals. When I got home, it looked to be ok and I told him it looked ok, and he started hounding about the money right then and there. When I had a chance to go out the next day August 6th, 2022, I started to notice a lot of issues. Weeds sticking up all over the place and nothing looked like they told me. No red mulch, the pond was out, but what did they do with the shell and other items was what I was wondering. Kept walking around the yard and finding that the ivy on the side of the house was not cut to look nice. and weeds sticking up everywhere. What they basically did was take the mulch

     

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