Business ProfileforCanal Winchester Heating and Cooling

Only 14 days after installation the circuit board fried by touching metal (not placed in position correctly after install) and they stated it was not covered under warranty even though they changed wires in it to install the unit and were the last to tamper with it. They even stated that it's not their job or in their training to identify the board was placed at risk to short. They refused to help fix the issue, offered no solution, and even attempted to charge me 250 bucks to install the new board I paid for. Three days later I called after installing the new board myself since they wouldn't do it and the board install still didn't resolve the AC issue. They called back and said they can't come look unless I pay a drive fee of 100 dollars. Mind you this was all under warranty that says Parts/Labor 10 years. I cautious anyone out there to trust this warranty, the leadership, and I advise everyone to seek AC care elsewhere. Your neighbor would be a better option. I think the most incredible part was when I told him I need help my wife has a health condition, and this puts my family at risk. Thats when he said he would install the board for free IF I buy his 1 yr Maintenance plan...