Business ProfileforGrace Property Services LLC

Grace Property Services serves as management for our allotment, the ******* ** ******* ******** We pay our community association dues through Grace Property management. We built our home in 2005/06 and have paid association dues yearly as required. When Grace Property took over as the undersigned for our allotment, we have faithfully paid our fees due at the end of each year. I directed our bank, ******* **** of Canfield, to send an electronic check to pay for our 2023 dues. On 12/29/2022, ******* **** withdrew the amount of 350.00 from our checking account and it was accepted deposited into a ** **** account for Grace Property Services on 12/30/2022. We received a mailed statement from Grace on 3/09/2023 that indicated we had not paid our dues and further, we owed a late fee for January, bringing the total amount due to 375.00. I called and spoke with McKenzie at the number provided (234) 209-9140 and subsequently my husband Steve, sent her an email with our customer documentation showing the withdrawal/transfer from our bank. There was no follow-up call from Grace Property so we assumed the documentation was sufficient. On 4/27/2023 we received another statement from Grace Property indicating that we owed 450.00 (350.00 in dues plus 100.00 in late fees for the months of January through April. We have since followed up with ******* **** who provided further documentation that was emailed to Patrick at Grace Property on 5/04/2023. This information included their bank and routing number where the monies were accepted. When we called Grace Property, Patrick said he would forward our information to their accounting department. We have yet to hear that our issue has been resolved. We have contacted the President of our home Owners Association, Jim ******** and Susan ****** from Grace Property who has yet to contact me. This company is evasive and accepted money from us and is attempting to extort money in late fees and dues that are not owed to them. **** *******