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Find a Location

Maid To Satisfy LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMaid To Satisfy LLC

    Cleaning Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Advertising Review:

    BBB contacted the company on January 8 and January 17 regarding a flyer distributed to resident homes showing an A+ BBB rating. BBB’s Name and Logo Policy states any business, accredited or not, may advertise its BBB Rating, however the advertisement of the BBB Rating is not allowed in media that cannot be immediately updated should the rating change (e.g. an annual print directory). BBB found the current BBB rating was not an A+. The company did not respond to BBB's concern.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Maid to Satisfy offers residential house cleaning and commercial office cleaning services. 

    Products & Services

    Residential Cleaning, Commercial Cleaning, Maid Service, Post Construction Cleaning, Cleaning Service

    Business Details

    This is a multi-location business.

    Find a Location

    Maid To Satisfy LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2229 Whipple Ave NW, Canton, OH 44708-1501
      BBB File Opened:
      7/29/2009
      Years in Business:
      20
      Business Started:
      12/1/2003
      Business Started Locally:
      12/1/2003
      Business Incorporated:
      10/4/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Anthony Leighton, President
      Contact Information

      Principal

      • Mr. Anthony Leighton, President

      Customer Contact

      • Mr. Anthony Leighton, President
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Cleaning services

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/07/2023

      I had verbally agreed to pay the $75 same day cancellation fee for not giving the business the 72 hour notice I needed to cancel my appointment on 8/2/23. The owner stated that I would receive an INVOICE of the $75 cancellation fee by postal mail to my home. Ok, not a problem. Note: On 8/2/23 I had cancelled the service right. On 8/4/23 I receive a call from a collections agency that they had sent my unpaid invoice too. Note: the service had be cancelled by me TWO days prior! They Never sent me an invoice in the postal mail, or any invoice at all. Instead, two days after the cancelled service they sent me to collections. TWO DAYS after my cancelled appointment!!! This may affect my credit score. Two days past scheduled appointment I am sent to collections. I spoke to the the Owner of Maid to Satisfy in which she reported “it’s in collections, there’s nothing I can do about it now.” I will be following up with an attorney.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Carol B

      1 star

      04/20/2023

      Maids to Satisfy in Canton, Ohio was absolutely terrible. I called to get deep cleaning because we had some construction work done and had dry wall dust and dirt everywhere . The were so confident that they would send a team @ $180 per hour and would supply all the equipment and supplies needed ( they brought alot of rags, Windex and some pink solution that dulled my wooden floor, and a sweeper). They sent two young girls ( one was pregnant and only worked there about 1-2 months and the other one only was there 1 month). I had no contract and they had no walk thru forms because they ran out, but my daughter and I did do a walk thru and we explain what all needed done . These girls had no idea how to clean and when we explain what they need to do they would go outside and call their boss. Then their boss would call me and made accusations that we were mean to them. We were even helping them because they were so terrible. We even offered to make them a lunch. We didn't even get a standard service not only a deep clean. They only had to do the entrance , living room , hallway , kitchen and dining room combined. Walls and wood work were not all done. They would lie and said they did some thing and I would run my finger across the dining room chairs they haven't touched them. They cleaned the half bath , didn't wipe the woodwork , walls or pictures. They set the trash can bathroom scales not wipe off or shake the rugs and left everything out in the hallway. When the one swept entrance way she didn't even pic up the throw rug and swept around it and didn't even shake the rug. I've never seen any one clean like this before. They didn't even bring any kind of wax to clean the kitchen cupboards or woodwork. Windows were done ok in the living room but were streaked in the dining room. I called the office and told them I wasn't going to pay $1,595 for service ,I offered to pay half until someone finished the job satisfactorally and he threatened to take me to court.

      Local BBB

      BBB Serving Canton Region & Greater West Virginia

      BBB Reports On

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