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Complaint Details
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Initial Complaint
12/28/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I went to look at a property during an open house. I was advised that I would need to fill out an application. I have good credit and I make a lot of money. They needed me to pay for a background check. I had one that i have already previously paid for as well as a credit report printed out. They insisted I had to pay for it through them. I filled out the application they proceeded to ask me for all my personal information while simultaneously renting the property out to someone else. They were still asking for my information and making me pay for services I no longer needed. They have no other properties for us to look at, claimed this one didn't make the website yet. I feel that I have been taken advantage of. I asked for my money back, I was denied. Then I asked for a copy of the information that I paid for. I was then denied my personal information that I paid for. I want my money back, or I want this information that I paid for. I feel scammed. I want it fixed.Business response
12/28/2021
Applicant was not accepted as tenant due to both parties on application not passing background and credit check. This information is available to the applicant should she go through the third party that runs our credit checks.
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Contact Information
1425 Whipple Ave NW
Canton, OH 44708-2830
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.