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ComplaintsforKoster Moisture Tester, Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I recently attempted to purchase a piece of equipment from Koster. I paid using the company credit card. I then tried to get in touch with Koster to find out if they had any idea when they might be shipping the item. I tried their phone number (330-220-2116) and could get nobody to answer the phone. EVER. I left several voice messages and have never received a call back. I attempted to email them with the email they provided ********************* and all email came back with an invalid email address. There is no way possible to get in touch with them, so I have no idea if they are a legitimate company. My advice is NEVER use this company! They obviously have NO customer service department - if they are actually a company!
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
4445 20th St NW Ste B
Canton, OH 44708-2160
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.