ComplaintsforTrifecta Flooring LLC
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Complaint Details
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Initial Complaint
11/01/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I had hired this company to lay new flooring and fix my ceilings. I paid for it all upfront and his “wife” was supposedly to email an invoice which she never did. He wouldn’t arrive until ten or eleven in the morning and leave by two. He not only did not finish the job but also the job he did do is coming apart and he ruined some of my wood paneling against my walls. I have tried to contact them for this refund they said they would but never have. I have stopped at the place a business on a couple of occasions and left messages but still nothing. Today 11-1-2022 I stopped and the one owner was there and was not only threatened and was also hostile. She said they would never give me the money nor finish the job. I asked for the money she said they didn’t have and then I asked for a check and she didn’t have that either. She also threatened to call the police on me and her and her mother had said horrible things. When I left she locked the door behind me never to come back. I would like a refund for not only the six hundred but for the botched job he did and now I have to hire someone to fix. I also feel very threatened and violated by the way of treatment. The story they tell is completely different then what actually happened and I feel that they should pay for the wrong doing and stress they have caused me and my family.Customer response
12/07/2022
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Trifecta Flooring LLC regarding complaint ID ********.
Regards,
****** *******
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.